The Role
Prepares and expedites food orders according to standardized recipes, portions, presentation standards, and health regulations. Maintains the Expo station, service units, equipment, cleanliness, and sanitation. Greets guests, supports positive dining experiences, communicates shortages to management, and follows restaurant procedures. The role requires flexible availability across shifts, weekends, holidays, and varying business demands.
Summary Generated by Built In
Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!
Expeditor:
- Starting wage is $13.73/hour, based on experience
- Second Shift available
- Full-time to Part-time
As an Expo you would be responsible for preparing all food items, while following local health department standards, Suburban Inns’ Core Values, and Suburban Inns/Big E’s standards, as well as going above and beyond to ensure that guests are 100% satisfied
Benefits Include:
- Employee and Friends & Family hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules
- Holiday Pay
- 8 hours of paid volunteer time per year
- Advancement and professional growth opportunities
- Monetary recognition program
- Monetary referral program
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions:
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Expedite all required items according to standardized recipes
- Set up service units with needed items
- Serve items in accordance with established portions and presentation standards
- Notify the Kitchen Manager or Manager on Duty of expected shortages
- Ensure that assigned work areas and equipment are clean and sanitary
- Set up, maintain, and break down Expo station
- Adhere to local health and safety regulations
- Follow all Suburban Inns processes
- Exhibit regular and recurrent attendance records
- Other duties as requested by management
Position Requirements:
- Minimum Knowledge: Requires ability to interpret / extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Strong verbal communication and organization skills required.
- Formal Education and Job-Related Experience: High School Diploma or Equivalent. Minimum 1-year full-service restaurant experience.
- License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification preferred
- Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
- Uniform: Uniform shirt, hat and name tag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
- Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.
Skills Required
- High school diploma or equivalent
- Minimum one year of full-service restaurant experience
- Ability to interpret and extract information and perform arithmetic functions
- Strong verbal communication and organizational skills
- ServSafe Food and Allergen Certification
- Availability for day, evening, night, holiday, and weekend assignments
- Black close-toed, non-slip shoes
- Pants meeting the employer's uniform specifications
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The Company
What We Do
Suburban Inns is a Michigan hospitality company founded in 1979 by Peter and Carol Beukema. It designs, builds, owns, and operates hotels, sports bars, and restaurants, providing lodging, dining, and guest-service experiences. The company describes itself as an award-winning hospitality leader and emphasizes quality, responsibility, helpfulness, employee empowerment, and exceeding guest expectations. Its operations serve communities across Michigan through a family-focused culture.
