- Work on weekly report to expedite items that are restricting shipment of approved commits on high dollar customer orders, special customer accounts, etc.
- Identify problem parts from the standard expedite report and provide resolution by working with the supplier directly (i.e. old, outstanding past dues/blanks, WADV, etc.).
- Strong communication skills when dealing with supplier contacts via mail and/or electronic communication to obtain product or service information such as availability and delivery schedules.
- Assists with entering all approved purchase orders with suppliers and effectively obtains and processes purchase order delivery acknowledgements.
- Using a variety of data sources (e.g. purchase order acknowledgements, back-order reports, factory systems), ensures factory delivery dates are accurately updated and maintained in UV.
- Ability to communicate, professionally and effectively, with all levels of the organization internally and with external customers.
- Strong alpha/numeric data entry skills with good quality.
- Possess strong attention to detail.
- Ability to multitask.
- Working knowledge of computer systems including Microsoft Outlook and Microsoft Excel.
- Experience in customer support, supplier interactions or similar experience required.
- Strong teamwork orientation.
- Strong verbal and written communication skills.
- Requires any bachelor’s degree.
- Internal candidates:
- Experience can be a combination of internal and external experience.
- Minimum Highly Effective performance in current role.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
About UsMouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.
Skills Required
- Any bachelor's degree
- Experience in customer support, supplier interactions, or similar experience
- Working knowledge of Microsoft Outlook and Microsoft Excel
- Strong verbal and written communication skills
- Strong alphanumeric data entry skills with good quality
- Strong attention to detail
- Ability to multitask
- Strong teamwork orientation
Mouser Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mouser Electronics and has not been reviewed or approved by Mouser Electronics.
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Healthcare Strength — Company materials and public write-ups describe medical, dental, and vision coverage with multiple plan choices alongside an Employee Assistance Program and company-paid disability. These fundamentals are frequently referenced as reliable pillars of the package.
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Leave & Time Off Breadth — Policies include paid holidays, vacation for salaried roles, PTO for hourly roles, bereavement leave, and FMLA. PTO is often highlighted as a notable positive in day-to-day experience.
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Wellbeing & Lifestyle Benefits — On-site amenities such as a health clinic and a 24/7 fitness center provide convenient wellness support beyond core insurance. Wellness initiatives (e.g., digital condition-management programs) further enhance practical, everyday benefits.
Mouser Electronics Insights
What We Do
Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components from over 1,100 manufacturer brands. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. In 2007, Mouser became a part of the Warren Buffett Berkshire Hathaway family of companies. Today, Buffett's holdings include insurance and finance subsidiaries and a host of almost fifty businesses ranging from jewelry and furniture to manufactured homes. Mouser has a strong commitment to customer service. That’s why we’ve won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution. For more information, visit www.mouser.com To learn about careers at Mouser, visit careers.mouser.com Facebook: www.facebook.com/mouserelectronics Twitter: www.twitter.com/mouserelec Instagram: www.instagram.com/mouserelec YouTube: www.youtube.com/mouserelec
