The Role
Seeking an Operation Executive to manage telecom and data center vendors, handle technical troubleshooting, administrative queries, and utilize resource management skills.
Summary Generated by Built In
Job Description
We are hiring a smart individual to support as an Operation Executive under the supervision of TL/HOD. The person will be responsible for the day to day activities related to telecom and other vendors with whom our department is working.
Key Responsibility Area
- Responsible for dealing with telecom operators for the procurement and management of telecom resources and associated tasks.
- Responsible for dealing with data center vendors for the procurement and management of data center resources and associated tasks.
- Responsible for dealing with assets vendors for the procurement and management of assets and associated tasks.
- Responsible for handling technical troubleshooting of Assets/ Server.
- Responsible for handling internal and external queries coming through the ticketing system.
- Responsible for handling admin related day to day queries
Requirements
- Fluent in digital platforms such as MS-Office (Excel, Word, Power-point)
- Strong networking and interpersonal skills.
- Should be good in resource management and backend operational optimization.
- Should be good in process management and vendor management.
- Minimum 1 years of experience in backend operations.
- Should be from Delhi/NCR only.
- Work from Office only.
- Willing to work in Flexible times and roster based working time.
- 6 days Working and it can be on Sunday as well.
- The person if required needs to visit the data centers located in different cities of India.
- Good Communication Skills in English, Hindi
Skills Required
- Minimum 1 years of experience in backend operations
- Strong networking and interpersonal skills
- Good in resource management and backend operational optimization
- Good in process management and vendor management
- Good Communication Skills in English and Hindi
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The Company
What We Do
MyOperator is a Business AI Operator that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication automation.
