Executive/ Sr. Executive, Community Management

Job Overview:

We are looking for a talented “Community Manager” whose main responsibility will be to create, schedule, post engaging content, and moderate community platforms daily as per company needs.

Job Responsibilities:

• Create graphical/written content for community management.
  
• Engage daily with community members on various platforms to understand community sentiment and collect feedback to share with the wider team.
  
• Set goals for, track, and report on community-related metrics ensuring upwards visibility as well as helping inform on metrics’ significance.
  
• Develop relationships with community managers from other communities.
  
• Develop a content calendar and come up with new ideas to engage the community
  
• Write catchy and persuasive captions for various contents.
  
• Post & schedule content properly across various platforms.
  
• Write engaging sales copy for sales lander.
  
• Collaborate with the Analyst, Marketing, and Customer Support Team to develop a variety of content ideas.
  
• Stay updated on trends and competitors.
  
• Edit and proofread copy as needed.
  
• Open to learning and adapting to new skill sets.
  
• Stay informed of the relevant industry, paid media, and paid media platform trends and best practices.
  

Qualifications:

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• High emotional intelligence***
  
• Outstanding reading, writing, and speaking ability in English***
  
• High creativity and imagination skills***
  
• Open to different opinions, perspectives, ideas, and strategies***
  
• The ability to work long hours in a fast-paced environment***
  
• The ability to work well under stress***
  
• High adaptability, patience, and discipline***
  
• Broad-Minded and Well-Mannered***
  
• Ability to recognize own mistakes and reflect on them**
  
• Basic knowledge of Excel or Google sheets*
  

Experience:

• 6 months to 1 year experience in the relevant field.
  
• Individuals with prior experience in the financial market/interviewing will get preference.
  
• Eloquent English speakers will get preference.
  

Competencies We Expect:

• Good Communication Skill
  
• Familiarity With The Position
  
• Team Player
  
• Accountability and Responsibility
  
• Having Leadership skills
  
• Taking Initiatives
  
• Planning & Organizing
  
• Problem Solving Capacity
  
• Willingness To Learn
  

Compensation:

• Bi-Annual Salary Increment
  
• Bi-Annual Bonus (After Eligibility)
  
• 2 Times Yearly Festival Bonus
  

Food & Beverage:

• Vending Machine (With Delicious Snacks)
  
• Subsidized Lunch
  
• Free Afternoon Snacks
  
• Unlimited Tea & Coffee
  

• Annual Retreats
  
• Honeymoon Package For Newly Weds
  
• Birthday Leave
  
• Celebration of Events & Occasions 
  
• Relax & Sports Zone
  
• Game Night
  

• Necessary Paid Courses (Copywriting, Content Management, Content Creation etc) Will Be Provided For Free.
  
• Studio Zone With Proper Facilities For Voiceover.
  
• Access To Various Advanced Community Management Tools & Platforms.
  
• Quarterly Reviews & Feedback.
  
• Training & Development By Experienced Community Managers.
  
• Premium Access of Blinkist, Bloomberg, Clickup etc for fostering your growth.
  

Games We Play:

• Billiard, Foosball, Play Station, etc.
  

Outdoor Games:

• Football, Cricket, Badminton etc.
  

Employee Centric Policies:

• Car Scheme
  
• Leave Policy
  
• Performance Management System