EXECUTIVE SECRETARIAT PROGRAM MANAGER - PUBLICATIONS & ISSUANCES

Posted 12 Days Ago
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Washington, DC, USA
In-Office
Senior level
Healthtech • Information Technology • Consulting
The Role
Manages Walter Reed’s publications and issuances program, overseeing document development, coordination, review, approval, dissemination, version control, archival, and cancellation. Ensures compliance with Department of War, DHA, and medical center guidance; coordinates stakeholder and legal, safety, clinical, and administrative reviews; maintains tracking systems and repositories; develops templates and standards; trains directorates; and provides executive correspondence, records, forms, metrics, and surge support.
Summary Generated by Built In
Job Summary

Artemis is seeking a highly skilled Executive Secretariat Program Manager (Publications & Issuances) to support Hospital Communications and Executive Secretariat Support Services at the Walter Reed National Military Medical Center (WRNMMC). This position serves as the central authority for managing the lifecycle of WRNMMC publications and issuances, ensuring all policies, administrative instructions, and procedural documents are compliant, properly coordinated, and aligned with higher headquarters guidance. The Program Manager plays a critical role in maintaining executive awareness, enabling timely decision-making, and enforcing standardized communication practices across WRNMMC directorates.


This role requires a self-starter, proactive problem solver and action-oriented team player with previous experience in executive-level administrative support, correspondence management, or publications program management within a federal or military environment. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.


This is a contingent hire position.


Offers will be contingent upon client approval and the ability to meet security requirements.

Onsite work in Bethesda, Maryland will be required.

Primary Responsibilities
  • Manage and execute the WRNMMC Publications and Issuances Program within the Executive Secretariat.
  • Oversee the full lifecycle of publications, including development, coordination, review, approval, dissemination, periodic review, and cancellation.
  • Ensure all publications comply with Department of War (DoW), Defense Health Agency (DHA), and WRNMMC guidance.
  • Review all publications for proper format, structure, clarity, and enforceability, and ensure alignment between policies, procedures, and associated forms.
  • Return non-compliant or incomplete documents with corrective guidance.
  • Coordinate staffing across WRNMMC directorates and stakeholders, and ensure required reviews (e.g., legal, safety, clinical, administrative) are completed.
  • Track review cycles and enforce timely updates.
  • Maintain the WRNMMC publications repository, ensuring all documents are current, properly version-controlled, and accessible.
  • Ensure obsolete or superseded publications are archived or cancelled in accordance with records management policy.
  • Develop templates, formatting standards, and guidance for WRNMMC publications.
  • Provide training and direct support to directorates in the development and revision of publications and issuances.
  • Maintain a centralized tracking system for all publications and issuances.
  • Provide status updates, metrics, and trend analysis on publication reviews, overdue actions, and program effectiveness.
  • Provide operational support across Executive Secretariat functions, including correspondence management, records management, and forms management, during periods of absence, surge operations, or as directed.
Minimum Qualifications
  • Bachelor’s degree in Business Administration, Communications, Public Administration, or a related field (or equivalent experience).
  • 5 years of demonstrated experience providing executive-level administrative and management support within a federal government or military environment, preferably at a senior executive level.
  • Demonstrated experience managing official correspondence and task-tracking systems for a senior-level office.
  • Proven experience in an environment requiring interaction with high-level officials (e.g., SES, Flag Officers, GS-15, industry executives) and their staffs.
  • Extensive knowledge of the military command structure, missions, and organizational relationships within the DoW.
  • In-depth knowledge of pertinent regulations and policies affecting government administration, including DoW/DHA correspondence management (e.g., DoD Manual 5110.04-M) and records management instructions.
  • Expert proficiency in the use of office automation systems, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Proficient in, or able to become proficient within 30 days in, the government-provided correspondence tracking database and the Executive Secretariat SharePoint portal system.
  • Mastery of the English language, including grammar, sentence structure, and punctuation, for the purpose of drafting and editing executive-level documents.
  • Superior written communication skills, with a demonstrated ability to draft, edit, and proofread executive-level products (e.g., talking papers, briefs, official responses) that are clear, concise, and require minimal revision.
  • Excellent oral communication and interpersonal skills, with the ability to effectively communicate with personnel at all levels and build cooperative working relationships.
  • Strong analytical and problem-solving skills, with the ability to evaluate administrative processes, identify issues, gather data, and draw logical conclusions.
  • Experience within DoW, DHA, or Military Treatment Facility (MTF) environments preferred.
  • Ability to obtain and maintain a public trust clearance (Tier II, non-critical sensitive position).
  • Legal authorization to work in the U.S.
Desired Qualifications
  • Strong critical thinking, analytical and time management skills.
  • Proven ability to organize, prioritize and work well with others.
  • Ability to communicate thoughts, ideas and solutions logically both written and orally.
  • Ability to stay calm under pressure and in a fast-paced environment.
  • Ability to receive feedback from clients and implement changes quickly and effectively.
  • Ability to get up to speed quickly on complex issues.
  • Desire to work in a fast-paced, rapidly evolving environment.
Physical Requirements

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing. The employee may occasionally need to stand, walk, bend, or lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

About Aptive

About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

Skills Required

  • Bachelor’s degree in Business Administration, Communications, Public Administration, or a related field, or equivalent experience.
  • Five years of executive-level administrative and management support experience in a federal government or military environment.
  • Experience managing official correspondence and task-tracking systems for a senior-level office.
  • Experience interacting with high-level officials and their staffs, such as SES, flag officers, GS-15 personnel, or industry executives.
  • Extensive knowledge of military command structure, missions, and Department of War organizational relationships.
  • In-depth knowledge of government administration regulations and policies, including Department of War and DHA correspondence management and records management instructions.
  • Expert proficiency with office automation systems, including Microsoft Office Suite, Word, Excel, PowerPoint, and Outlook.
  • Proficiency in, or ability to become proficient within 30 days in, the government correspondence tracking database and Executive Secretariat SharePoint portal.
  • Mastery of English grammar, sentence structure, punctuation, drafting, editing, and proofreading.
  • Superior written communication skills and ability to produce clear, concise executive-level documents requiring minimal revision.
  • Excellent oral communication and interpersonal skills with personnel at all organizational levels.
  • Strong analytical and problem-solving skills, including process evaluation, issue identification, data gathering, and logical analysis.
  • Ability to obtain and maintain a Public Trust clearance for a Tier II, non-critical sensitive position.
  • Legal authorization to work in the United States.
  • Experience within the Department of War, DHA, or a Military Treatment Facility environment.
  • Strong critical thinking, analytical, time management, organizational, and prioritization skills.
  • Ability to remain calm under pressure in a fast-paced environment and adapt quickly to feedback and complex issues.
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The Company
HQ: Alexandria, VA
349 Employees
Year Founded: 2012

What We Do

Led by CEO Rachele Cooper, a Navy Veteran and aerospace engineer, Aptive is a trusted partner and consulting services provider for federal organizations seeking to accomplish strategic transformations, improve performance and leverage modern technology. Aptive is an ISO 9001:2015 and CMMI L3 certified business and has supported the federal government for more than a decade across a range of high-profile programs. We provide our clients with program and project management, strategy, analysis, integration and implementation across an array of services, including: *Health Care Innovation *Digital and Technology Solutions *Strategic Communications and Marketing Aptive is a Service Disabled Veteran Owned Small Business (SDVOSB) and Woman Owned Small Business (WOSB) headquartered in Alexandria, Virginia. ∙ 2021 Top Workplace (The Washington Post) ∙ 2021 Best Places to Work in Virginia (Virginia Business) ∙ 2020 Small Business Government Contractor of the Year (Northern Virginia Chamber of Commerce) ∙ 2020 Best Places to Work (Washington Business Journal) ∙ 2020 Vet100 Honoree – Institute for Veterans and Families

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