We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning News and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
Arc XP (www.arcxp.com) is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving more than 2,700 sites in 30 countries that reach more than 1.5 billion unique visitors monthly.
Job Description
The Executive Operations Manager helps ensure Arc XP operates with clarity, consistency, and strong execution. Partnering closely with the President, this role supports day-to-day business operations by strengthening alignment, improving workflows, and helping leadership priorities translate into action.
This role focuses on enabling effective execution across teams—supporting operating rhythms, coordinating initiatives, and improving how work gets done. It is an operations role centered on organization, follow-through, and continuous improvement, not administrative support.
What Motivates You- You enjoy bringing structure and organization to fast-moving, evolving environments.
- You’re energized by improving processes and helping teams stay aligned and productive.
- You like connecting work across teams and ensuring priorities move forward.
- You take pride in anticipating needs, spotting gaps, and helping leaders operate more effectively.
- Partner with the President on day-to-day business operations, helping align priorities, workflows, and communication across the organization.
- Support the operating rhythm of the business, including planning cycles, leadership meetings, and ongoing team cadences.
- Help track key initiatives and commitments, ensuring follow-through and surfacing risks or delays.
- Coordinate cross-functional work by clarifying dependencies, timelines, and next steps across teams.
- Prepare materials and structure for leadership discussions to support clear, efficient decision-making.
- Identify operational inefficiencies or gaps and recommend practical improvements to processes and workflows.
- Support execution of cross-functional projects that improve organizational effectiveness and team alignment.
- Partner with Finance and other functions to support planning, tracking, and coordination of business activities.
- Improve internal communication by ensuring updates, decisions, and priorities are clearly documented and shared.
- Help introduce tools, workflows, or lightweight automation that improve efficiency and reduce manual work.
- Experience in operations, program coordination, business operations, or chief-of-staff–like roles.
- Strong organizational and prioritization skills, with the ability to manage multiple workstreams.
- Clear and effective communication skills, especially when coordinating across teams.
- Ability to anticipate needs, identify gaps, and follow through on execution.
- Sound judgment and discretion when working with sensitive or confidential information.
- Comfort working in a fast-paced environment with shifting priorities.
Preferred Qualifications
- Experience in SaaS, media, or technology organizations.
- Exposure to operational planning, project management, or business operations.
- Familiarity with tools such as Google Workspace, Slack, Jira/Asana, or similar platforms.
- Interest in workflow optimization, automation, or AI-enabled productivity tools.
Role Structure
- Reports to: President, Arc XP
- Location: Washington, DC
- Full-time
Why This Role / Why Arc XP
This role offers the opportunity to work closely with leadership while helping improve how Arc XP operates day to day. You’ll contribute to building stronger processes, clearer alignment, and more effective execution across a growing SaaS business.
Collaboration makes us stronger. That’s why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.Compensation and BenefitsWherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:
Competitive medical, dental and vision coverage
Company-paid pension and 401(k) match
Three weeks of vacation and up to three weeks of paid sick leave
Nine paid holidays and two personal days
20 weeks paid parental leave for any new parent
Robust mental health resources
Backup care and caregiver concierge services
Gender affirming services
Pet insurance
Free Post digital subscription
Leadership and career development programs
Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.
The salary range for this position is:
$130,300 - $242,100 AnnualThe actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.
Learn more about The Post at careers.washingtonpost.com.
Skills Required
- Experience in operations, program coordination, business operations, or chief-of-staff-like roles
- Strong organizational and prioritization skills with the ability to manage multiple workstreams
- Clear and effective communication skills, especially when coordinating across teams
- Ability to anticipate needs, identify gaps, and follow through on execution
- Sound judgment and discretion when working with sensitive or confidential information
- Comfort working in a fast-paced environment with shifting priorities
- Experience in SaaS, media, or technology organizations
- Exposure to operational planning, project management, or business operations
- Familiarity with Google Workspace, Slack, Jira, Asana, or similar platforms
- Interest in workflow optimization, automation, or AI-enabled productivity tools
The Washington Post Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Washington Post and has not been reviewed or approved by The Washington Post.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision plans, robust mental‑health resources, and for Guild‑covered roles, employer‑paid single coverage plus an HRA for certain travel needs. Feedback suggests these features make core health benefits a reliable anchor even as specifics can vary by role.
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Parental & Family Support — Paid parental leave is highlighted at a generous level for all new parents, alongside backup care, caregiver concierge, and gender‑affirming services in some postings. These family‑forward supports stand out within the broader package.
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Pay Growth & Progression — Recent union agreements secured across‑the‑board raises and significantly higher salary floors for lower‑paid cohorts, with automatic increases beginning in 2024. Feedback suggests these gains improved satisfaction at the lower end even as overall pay views remain varied.
The Washington Post Insights
What We Do
The Washington Post is an award-winning news leader whose mission is to connect, inform, and enlighten local, national and global readers with trustworthy reporting, in-depth analysis and engaging opinions. The Post is as much a tech company as it is a media company, combining world-class journalism with the latest technology and tools so readers can interact with The Post anytime, anywhere. Our approach is always the same– shape ideas, redefine speed, take ownership and lead. Every employee, every project, every day.
Why Work With Us
Rapidly growing, this team is committed to creating excellent experiences and products worthy of our tradition and our future. Our dedication to innovation, excellence and integrity are at the core of what we do, and why our employees are proud to call The Post their home.
