Senior Executive Assistant

Reposted 16 Days Ago
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Menlo Park, CA, USA
In-Office
130K-170K Annually
Mid level
Healthtech • Pharmaceutical
Copilot for medication prior authorization
The Role
The Executive Operations Lead will enhance executive workflow efficiency, manage calendars, oversee travel logistics, and improve operational clarity within the executive team.
Summary Generated by Built In

Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization—we’ve achieved 10x revenue growth over the past year, growing from $0 to >$10M in annual recurring revenue in less than 2 years, and currently help more than 400,000 new patients every month.

We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.

About The Role

We’re hiring a Senior Executive Assistant to be the operational backbone of our Menlo Park HQ and the trusted right hand to our executive team. You'll be the person who makes the office hum and ensures our senior leaders can operate at maximum leverage, acting as an Office Manager and Workspace Lead whilst running the operating system for our executive team.

This is not a traditional Executive Assistant role. You will own prioritization, workflows, and leadership cadence so our CEO and exec team can operate at maximum leverage. You’ll bring structure to ambiguity, anticipate needs, and ensure the executive layer of the company runs smoothly as we scale.

It's a high-trust, high-ownership role for someone who takes pride in both sides of the craft — the strategic calendar Tetris and making sure the coffee machine is actually working on a Monday morning. Please note that this is an office-based role (x5 days per week).

What You'll Do — Impact In Your First 3–6 Months:
  • Take ownership of executive calendars and cross-functional prioritization, as well as coordinating complex domestic and international travel end-to-end

  • Be the welcoming face of Develop Health for every visitor, candidate, and new hire who walks through the door

  • Strengthen weekly leadership alignment and KR reporting, and establish clean rythms for board and investor coordination

  • Organise lunch-and-learns, team meals, birthdays, and the small touches that make in-office days something people look forward to

  • Bring structure to onboarding/offboarding and payroll approvals

  • Manage internal office and workspace experience tasks

What You'll Own — Driving Growth Beyond 6 Months:
  • Build a scalable executive operations function

  • Shape the culture and experience of our HQ as we expand headcount in Menlo Park

  • Improve clarity and accountability across leadership workflows

  • Reduce friction in recurring processes (meetings, reporting, travel, onboarding)

  • Act as a force multiplier across both the executive layer and the office floor

What You'll Bring On Day 1:
  • 2–4+ years in executive operations, senior EA, chief of staff–lite, or similar roles at high-growth startups

  • Some exposure to office management, workplace experience, or operations — and genuine enthusiasm for both sides of this role

  • Experience supporting multiple executives simultaneously

  • Warm, professional presence — you're the first person visitors meet and the team's daily point of contact

  • Strong systems thinking and operational discipline

  • Excellent written communication and sound judgment

  • Comfort operating independently in fast-moving environments

What We Offer
  • Competitive salary + equity in a company growing 10× year‑over‑year.

  • Health, dental, and vision coverage; flexible PTO.

  • 401k with match.

  • High‑end workstation & tooling budget.

Skills Required

  • 2-4+ years in executive operations, senior EA, chief of staff-lite, or similar roles at high-growth startups
  • Experience supporting multiple executives simultaneously
  • Strong systems thinking and operational discipline
  • Excellent written communication and sound judgment
  • Comfort operating independently in fast-moving environments
Am I A Good Fit?
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The Company
HQ: San Francisco, California
12 Employees
Year Founded: 2023

What We Do

Develop Health, co-founded by Mel van Londen and Ben Easton, is dedicated to transforming the medication prior authorization process. Their product reduces form completion time by over 80% and increases approval rates. With over 10 years of experience in healthcare, the founding team has impacted 200k+ patients and 6k+ providers, holding notable roles at Canvas Medical, IDEO, and Rupa Health.

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