Executive Meeting Manager

Description

Position Overview

Four Points by Sheraton Tampa Airport Westshore, proudly managed by StepStone Hospitality, is seeking a motivated, results-driven, and hospitality-focused Executive Meeting Manager to join our Sales team.

The Executive Meeting Manager is responsible for generating new business, developing client relationships, and maximizing revenue through the solicitation and booking of small corporate meetings, group room blocks, training sessions, and other meetings and events.

This position plays an important role in driving hotel revenue by identifying business opportunities, responding to inquiries, conducting site tours, negotiating contracts, and converting leads into confirmed bookings.

The ideal candidate is a proactive sales professional with strong relationship-building skills, excellent attention to detail, and the ability to manage multiple accounts and opportunities in a fast-paced hotel environment. 

Essential Duties & Responsibilities

• Proactively solicit and secure new business for small corporate meetings, group room blocks, training sessions, and events.
• Identify, prospect, and develop relationships with corporate accounts, local businesses, organizations, and meeting planners.
• Respond promptly to sales inquiries and requests for proposals (RFPs).
• Prepare proposals, negotiate rates, and secure contracts in accordance with hotel sales strategies.
• Conduct outside sales calls, client appointments, networking activities, and prospecting efforts.
• Maximize revenue through guest room blocks, meeting space rentals, Food & Beverage packages, and other hotel services.
• Maintain an active sales pipeline and consistently follow up on prospective business.
• Achieve established sales activity goals, booking targets, and revenue objectives.
• Identify opportunities for repeat business, referrals, and account development.
• Maintain knowledge of the local market, competing hotels, and emerging business opportunities.

• Build and maintain relationships with corporate clients, meeting planners, and local organizations.
• Serve as a professional and responsive point of contact throughout the sales and booking process.
• Conduct hotel site inspections, property tours, and client presentations.
• Understand client needs and recommend meeting and accommodation solutions.
• Ensure timely communication regarding proposals, contracts, meeting requirements, and booking details.
• Follow up with clients after events to strengthen relationships and encourage repeat business.

• Coordinate with Events, Food & Beverage, Culinary, Banquets, Front Office, and other hotel departments to communicate confirmed business.
• Prepare and communicate meeting specifications, room block requirements, event details, and client expectations.
• Assist with preparing and reviewing Banquet Event Orders (BEOs), group resumes, and other meeting documentation as required.
• Ensure proper turnover of confirmed business to the appropriate hotel departments.
• Participate in pre-event planning meetings and coordinate with operations to support successful meeting execution.
• Assist with resolving client concerns and ensuring guest satisfaction.

• Maintain accurate records of sales activities, client accounts, leads, proposals, contracts, and bookings.
• Update hotel sales and catering systems with current account and booking information.
• Prepare sales activity reports, booking updates, and pipeline forecasts.
• Monitor booking pace, account production, and future business opportunities.
• Participate in Sales meetings, revenue strategy discussions, and hotel operational meetings.
• Maintain compliance with Marriott brand standards, StepStone Hospitality policies, and established sales procedures.
• Perform additional duties as assigned by the Director of Sales & Marketing or hotel leadership.

• Previous hotel sales, group sales, catering sales, or meeting and event sales experience strongly preferred.
• Experience selling small corporate meetings, group room blocks, or meeting packages preferred.
• Marriott or other branded hotel sales experience highly desirable.
• Strong prospecting, negotiation, closing, and relationship-building skills.
• Understanding of hotel group sales, room block management, meeting space utilization, and Food & Beverage revenue opportunities.
• Experience preparing sales proposals, contracts, and Banquet Event Orders (BEOs) preferred.
• Familiarity with hotel sales and catering systems preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple clients, leads, and deadlines.
• Self-motivated, goal-oriented, and comfortable working independently.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Professional appearance and demeanor when representing the hotel.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays, based on business and client needs.

Base Salary: $50,000 annually

Additional Compensation: Bonus Opportunity

Bonus eligibility and payments are subject to the company's applicable bonus plan, performance criteria, and program terms.

At StepStone Hospitality, we believe exceptional hospitality begins with great people and strong relationships.

As Executive Meeting Manager at Four Points by Sheraton Tampa Airport Westshore, you will have the opportunity to develop new business, build valuable client relationships, contribute to the hotel's sales success, and advance your hospitality career with a company that values teamwork, accountability, and professional growth.

Join our team and help us create successful meetings, memorable guest experiences, and lasting business relationships!

StepStone Hospitality is an Equal Opportunity Employer.