Responsibilities
- A structured approach to problem solving and strong comprehension of business process improvement techniques and problem solving methodologies (E.g, Lean management, Six Sigma, and Activity Based Costing).
- Build credibility with clients by demonstrating operations strategy knowledge and expertise in a specific industry/domain (preferred industries include financial services, public sector, healthcare, information technology, procurement/supply chain)
- Lead end-to-end client engagements focused on: analyzing and diagnosing the client’s current state, identifying improvement opportunities based on addressing root causes, and creating business cases and implementation roadmaps to support executive decision-making.
- Lead engagement teams and work collaboratively with client personnel from assessment through to implementation on a broad range of industry/domain specific initiatives.
- Manage client teams through the engagement lifecycle leveraging project and change management expertise.
- Lead engagement teams in the production of client deliverables and present findings to senior client executives.
- Develop and maintain relationships with decision makers with key clients.
- Employ strategies to manage engagement risk and project economics.
- Present key findings to senior leaders using crisp and meaningful messages specifically tailored for the audience.
- Support CRG performance management in the role of mentor/coach by guiding employees’ development of critical aptitudes that are aligned with team success.
- Drive sales and business development through the identification of opportunities with new and existing clients, creating and delivering proposals that accurately pitch the CRG Experience.
- Link corporate and operational strategies to ensure recommendations are aligned with clients’ overall goals. Consistently leverage expertise in client delivery and business development to drive results.
- Be a role model and proactive advocate/mentor for CRG values and culture.
Qualifications
- Bachelor’s degree in Business, Finance, Engineering, Technology or similar is required
- Minimum 6 years management consulting experience OR minimum 4 years’ experience at a top-tier management consulting firm or professional services environment.
- Minimum 6 years experience and in-depth knowledge in a specialized industry/domain considered a strong asset (preferred industries include financial services).
- Comprehensive knowledge of Financial industries.
- Models strong initiative, self starter behavior, consistently looking for ways to drive value and contribute to the team.
- Strong track record of effectively delivering projects and solutions within a business environment (project management experience should include process improvement, process transformation, business modelling, organizational/functional design).
- Solid track record of building relationships at all levels in an organization, establishing credibility amongst senior leaders and executives.
- Proven success contributing to sales and business development opportunities with new prospects and existing clients.
- Capable of effectively managing multiple projects and assignments, both client facing and internal, leading multiple teams.
- Highly proficient in MS PowerPoint and Excel.
To align with CRG’s core values, potential candidates must be:
- Passionate & determined – You challenge yourself and others to aim higher. You are driven to constantly learn, improve, develop and progress.
- Data-driven & fact-based – You understand what information needs to be collected, based on materiality, when data quality and availability are unclear. You ensure all facts are considered, sourced and accounted for. Your data always supports your decisions; it’s measurable and defendable.
- Authentic & candid – You are honest and readily take ownership for mistakes. You are always open to communication, including giving and receiving feedback.
- Crisp & meaningful – You can remove complexity to articulate ideas and messages in a clear, logical manner.
- Commitment to quality & excellence – You demonstrate a relentless commitment to producing high quality deliverables. Your work requires little review before sending.
In addition, these qualifications are preferred but not required:
- MBA
- Data modelling and business modelling capabilities
- Lean, Six Sigma (Black Belt/Green Belt)
- Financial modelling
- Project management training or certification
- Change management training or certification
Top Skills
What We Do
Carly Rian Group is a Toronto-based management consulting firm that specializes in solving business problems in operations strategy, performance management and process improvement. We believe working with clients is a privilege and that our equity lies in our ability to be trusted. We promise an unmatched combination of customer experience and defendable, data-driven results. Authentic relationships are the foundation of our firm. In fact, CRG was named after the partners’ firstborn children: Adam Godfrey’s daughter is Carly and Rajeev Roy’s son is Rian (pronounced Ree-un). Our team is relentless, truly passionate about what we do and offer. Our clients miss us when we’re gone, but know they can rely on CRG to help solve their next challenge.


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