Executive & Internal Communications Senior Associate

Posted 14 Hours Ago
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Toronto, ON, CAN
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports executive and employee communications across Canada and Latin America, including communications strategy, executive positioning, media relations, issues and reputation management, leadership counsel, town halls, internal campaigns, newsletters, articles, video, and digital signage. The role develops briefing materials, talking points, narratives, and other executive communications while coordinating with regional stakeholders and advising senior leaders on high-visibility engagements.
Summary Generated by Built In

Based in Toronto, you will support executive and employee communications for Canada and provide broader internal communications support for Latin America. You will report to the Head of Corporate Communications for Latin America and Canada and collaborate across Communications, Marketing, and business stakeholders, with a focus on executive positioning and issues/reputation management.

Job Responsibilities

Strategy & leadership counsel

  • You will support the development and execution of Canada’s external and internal communications strategy aligned to business objectives, firm priorities, and regional narrative consistency.
  • You will help counsel senior leaders in Canada on messaging, executive positioning, thought leadership, and issues/reputation management.

External communications & media relations (Canada)

  • You will drive Canada external communications, including pitching and story development, media strategy, briefing materials, and escalation support.
  • You will maintain fluency in Canada’s business and financial media landscape, including key outlets/journalists and emerging issues relevant to the firm.

Executive engagement & content

  • You will plan and execute executive engagement moments (e.g., town halls, all-hands, roundtables, site visits, offsites) in Canada and, as needed, for LatAm internal moments.
  • You will create executive communications materials (talking points, briefs, announcements, change communications, business updates) for Canada leaders and priority LatAm internal needs.

Multi-channel internal communications & regional support

  • You will develop and deliver multi-channel narratives and campaigns (newsletters, stories/articles, video, digital signage) tailored by audience and channel.
  • You will provide internal communications support for LatAm, coordinating with regional stakeholders as needed.

Required Qualifications, Capabilities and Skills.

  • 3–4 years of experience in corporate communications with demonstrated strength across executive communications and internal communications.
  • Bachelor’s degree required (communications, journalism, business, or related).
  • Hands-on media relations and pitching experience in Canada, including developing pitches, media materials, and driving reporter engagement.
  • Demonstrated, current knowledge of the Canadian media ecosystem (business/financial, policy, and regional outlets).
  • Experience supporting senior executives, including coaching and preparation for high-visibility moments (including media-facing engagements in Canada).
  • Experience supporting executive positioning (narrative, messaging, Q&A, briefing books) and partnering on media engagement.
  • Excellent writing, editing, and verbal communications skills; ability to translate complex topics into clear narratives for senior leaders and employees.
  • Strong strategic and project management capability; sound judgment, attention to detail, and strong risk awareness; comfortable operating in a matrixed organization and across time zones/stakeholders.

Preferred Qualifications, Capabilities and Skills.

  • Financial services experience.
  • French and experience with Quebec media.
  • Agency (PR/communications) experience.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 3-4 years of experience in corporate communications, including executive and internal communications
  • Bachelor's degree in communications, journalism, business, or a related field
  • Hands-on Canadian media relations and pitching experience
  • Current knowledge of the Canadian business, financial, policy, and regional media ecosystem
  • Experience supporting and coaching senior executives for high-visibility and media-facing engagements
  • Experience developing executive positioning, narratives, messaging, Q&A, briefing books, and media engagement
  • Excellent writing, editing, and verbal communications skills
  • Ability to translate complex topics into clear narratives for senior leaders and employees
  • Strong strategic and project management capabilities
  • Sound judgment, attention to detail, risk awareness, and comfort working across matrixed organizations, time zones, and stakeholders
  • Financial services experience
  • French language skills and experience with Quebec media
  • Agency public relations or communications experience

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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