As an Executive Director - Workforce Analytics & Business Intelligence within our Workforce Analytics function, you will unite executive-facing insights with scalable BI products and governed self-service reporting. You will help leaders understand patterns and risks across areas such as retention, mobility, performance, succession, and talent allocation through decision-ready narratives and materials. You will partner closely with data and platform teams to strengthen data quality, lineage, entitlements, and compliance across analytics solutions. You will set clear operating mechanisms for intake, prioritization, delivery, and adoption, and you will track and communicate impact through defined success metrics.
Job responsibilities
- Serve as a trusted strategic advisor to Human Resources and business executives by translating priorities into clear analytics agendas and actionable recommendations
- Lead end-to-end delivery across executive advisory insights, dashboards and BI products, and self-service enablement
- Drive proactive analytics that identify workforce patterns, risks, and opportunities, and shape narratives that influence decisions and actions
- Oversee development and continuous improvement of governed self-service analytics capabilities
- Translate complex business questions into scalable technical solutions, including reusable data products, semantic layers, and metrics definitions
- Partner with data and platform teams to ensure strong data quality, lineage, access entitlements, and compliance across analytics solutions
- Collaborate with AI and Data Science partners to operationalize advanced analytics into practical workflows and consumable BI experiences
- Establish operating mechanisms for intake, prioritization, delivery, and stakeholder communication
- Monitor solution performance, adoption, and user feedback to drive continuous improvement
- Track, quantify, and communicate business impact through defined success metrics and outcome reporting
Required qualifications, capabilities, and skills
- 10+ years of experience leading analytics, business intelligence, and data-promoten strategy in a large, complex, global organization
- Demonstrated success delivering enterprise-grade analytics products and executive advisory insights
- Proven ability to lead through influence and drive alignment across senior stakeholders in a matrixed environment
- Strong executive presence with the ability to synthesize quantitative findings into clear, decision-ready narratives and recommendations
- Experience designing and delivering modern BI and self-service analytics solutions in cloud environments
- Technical fluency in data integration concepts, semantic layer and metrics design, and scalable analytics delivery patterns
- Experience implementing data governance and controls, including data integrity, security, and appropriate access management
- Strong stakeholder management, prioritization, and program execution skills in high-visibility environments
- Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or a related field (or equivalent experience) ED - BI - CDAO.docx
Preferred qualifications, capabilities, and skills
- Master’s degree in a related field (or equivalent experience)
- Experience partnering with Human Resources teams on workforce and talent analytics use cases
- Hands-on experience with modern visualization platforms (e.g., Tableau, Power BI, Qlik, Sigma) and dashboard/UX best practices
- Experience integrating BI tools with cloud data platforms (Databricks experience preferred)
- Experience operationalizing predictive analytics or pattern-recognition outputs into day-to-day decision workflows
- Experience building governed self-service enablement programs, including training, adoption, and usage measurement
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 10+ years of experience leading analytics, business intelligence, and data-driven strategy in a large, complex, global organization
- Experience delivering enterprise-grade analytics products and executive advisory insights
- Ability to lead through influence and drive alignment across senior stakeholders in a matrixed environment
- Strong executive presence and ability to synthesize quantitative findings into decision-ready narratives and recommendations
- Experience designing and delivering modern BI and self-service analytics solutions in cloud environments
- Technical fluency in data integration, semantic layer and metrics design, and scalable analytics delivery patterns
- Experience implementing data governance and controls, including data integrity, security, and access management
- Strong stakeholder management, prioritization, and program execution skills
- Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related field, or equivalent experience
- Master's degree in a related field or equivalent experience
- Experience partnering with Human Resources teams on workforce and talent analytics use cases
- Hands-on experience with Tableau, Power BI, Qlik, Sigma, or similar visualization platforms
- Experience integrating BI tools with cloud data platforms; Databricks experience preferred
- Experience operationalizing predictive analytics or pattern-recognition outputs into decision workflows
- Experience building governed self-service enablement programs, including training, adoption, and usage measurement
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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