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The Role
Leads Neighborhood House in advancing its mission, implementing the strategic plan, strengthening programs and operations, developing staff, managing finances, partnering with the board, and expanding relationships with donors, community organizations, government, businesses, and service providers. The Executive Director also represents the organization publicly, supports fundraising and sustainability, and uses data and measurable outcomes to improve community impact.
Summary Generated by Built In
Rochester Area Neighborhood House has partnered with Mondo Unlimited to recruit a mission-centered, relationship-driven Executive Director to lead the organization into its next chapter of service and community impact.
Founded in 1968, Neighborhood House is a nonprofit human-services organization that partners with the community and other service providers to help neighbors experiencing hardship meet immediate needs and move toward greater self-sufficiency. Through food and clothing assistance, financial support, counseling, case management, financial literacy, career services, and other programs, Neighborhood House provides prudent, compassionate assistance to individuals and families in need.
The next Executive Director will join Neighborhood House at an important moment. The organization has a strong foundation, an established presence in the community, and a recently developed strategic plan that provides direction for the future. The opportunity now is to translate that strategy into action while strengthening the organization internally, expanding its visibility and relationships externally, and ensuring that future growth remains mission-centered and sustainable.
This role calls for a leader who can balance continuity and change; someone who respects the people, relationships, culture, and programs that have made Neighborhood House successful while bringing the energy, leadership, and accountability needed to increase its impact.
2025 Annual Report
Organizational Context & Opportunity
The Executive Director serves as the leader of Neighborhood House and works in close partnership with the Board of Directors to advance the organization's mission and strategic direction.
Mission - Neighborhood House walks the path toward self-sustainability with our neighbors during times of hardship.
Vision - Neighborhood House envisions a community of neighbors helping neighbors thrive.
The next Executive Director will have the opportunity to:
- Lead implementation of Neighborhood House's strategic plan and translate it into clear annual priorities, measurable outcomes, and organizational accountability.
- Build upon a strong organizational foundation while thoughtfully identifying opportunities to strengthen programs, partnerships, systems, and community impact.
- Invest in, develop, and retain a talented staff while fostering a collaborative, trusting, positive, and mission-driven culture.
- Increase Neighborhood House's visibility and strengthen its position as a trusted community resource and partner.
- Deepen relationships with donors, businesses, government leaders, service organizations, faith communities, schools, nonprofits, and other community partners.
- Strengthen the use of data and outcomes to understand program effectiveness and demonstrate how Neighborhood House helps clients progress toward greater stability and self-sufficiency.
- Ensure that organizational growth is supported by the financial resources, staffing, infrastructure, and systems necessary to sustain it.
Key Responsibilities
- Strategic Leadership & Board Partnership
- People, Culture & Organizational Leadership
- Programs, Client Impact & Community Need
- Community Leadership, Partnerships & Visibility
- Fund Development & Sustainability
Core Experience & Capabilities
- Approximately 10 or more years of progressive management and leadership experience with a record of delivering results.
- Demonstrated ability to lead people, build strong teams, develop staff, delegate effectively, and create accountability.
- Experience translating strategy into operational plans, measurable goals, budgets, and results.
- Strong financial and operational acumen, including budget and/or P&L management.
- Human-resource management experience, including staff development, performance management, organizational structure, and retention.
- Experience working effectively with a Board of Directors and an understanding of nonprofit governance.
- Strong relationship-building skills and the ability to engage effectively with staff, clients, volunteers, donors, community leaders, and organizational partners.
- Experience supporting fundraising, donor cultivation, partnership development, or other forms of resource development.
- Outstanding written and verbal communication skills and the ability to represent an organization confidently and authentically in the community.
- Sound judgment, problem-solving ability, adaptability, and a demonstrated capacity to lead through change.
- The ability to use data and measurable outcomes to inform decisions while keeping people and mission at the center of the work.
Preferred Background & Attributes
- Nonprofit, human-services, social-services, community-based, or other mission-driven leadership experience.
- Knowledge of or meaningful connection to the greater Rochester-area community and its nonprofit, business, philanthropic, government, and service networks.
- Experience leading an organization through strategic-plan implementation or a period of thoughtful growth and organizational development.
- Demonstrated success in fundraising, donor engagement, community partnerships, or external relations.
- Experience evaluating programs and using KPIs, outcomes, and other measures to assess organizational effectiveness.
Compensation & Structure
- Full-time Executive Director position based in the Rochester area of Michigan.
- Reports to the Neighborhood House Board of Directors.
- Some evening and community-facing commitments should be expected as part of the Executive Director's role.
Skills Required
- Approximately 10 or more years of progressive management and leadership experience with a record of delivering results
- Ability to lead people, build teams, develop staff, delegate effectively, and create accountability
- Experience translating strategy into operational plans, measurable goals, budgets, and results
- Strong financial and operational acumen, including budget or profit-and-loss management
- Human-resource management experience, including staff development, performance management, organizational structure, and retention
- Experience working effectively with a Board of Directors and understanding of nonprofit governance
- Strong relationship-building skills with staff, clients, volunteers, donors, community leaders, and organizational partners
- Experience supporting fundraising, donor cultivation, partnership development, or other resource development
- Outstanding written and verbal communication skills and ability to represent an organization confidently and authentically
- Sound judgment, problem-solving ability, adaptability, and capacity to lead through change
- Ability to use data and measurable outcomes to inform decisions while keeping people and mission at the center
- Nonprofit, human-services, social-services, community-based, or other mission-driven leadership experience
- Knowledge of or meaningful connection to the greater Rochester-area community and its nonprofit, business, philanthropic, government, and service networks
- Experience leading an organization through strategic-plan implementation or thoughtful growth and organizational development
- Demonstrated success in fundraising, donor engagement, community partnerships, or external relations
- Experience evaluating programs and using KPIs, outcomes, and other measures to assess organizational effectiveness
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The Company
What We Do
The Non-Profit Personnel Network (NPPN) is a retained executive search firm founded in 1987, exclusively serving the national non-profit sector by recruiting and placing top-quality personnel.
