Job summary:
As an Executive Director in Fund Services NAV Operations EMEA, you will partner with the EMEA Fund Services operations leadership team to enhance operational capabilities and deliver exceptional client service. You will work closely with regional and global functions, driving strategic programs and supporting business expansion. Together, we will foster a diverse and inclusive workforce, champion innovation, and execute on our priorities. You will help us build trusted relationships and deliver value to our clients.
Job responsibilities:
- Lead operational teams supporting Fund Services product delivery
- Drive execution of a risk-based oversight model
- Develop and execute metrics and management reporting for ongoing operations
- Collaborate with cross-functional teams to resolve key business issues
- Represent Operations in interactions with regulators, clients, and prospects
- Ensure service delivery standards align with client agreements
- Champion people and engagement initiatives
- Build and influence a network of partners across leadership levels
- Develop engaging storylines for our diverse workforce
- Challenge the status quo and lead change control initiatives
- Oversee planning and execution of strategic priorities
Required qualifications, capabilities, and skills:
- 15+ years of experience in Fund services/ Fund Accounting
- Excellent people management and client relationship skills
- Proven organizational leadership with focus on client satisfaction, culture, risk, and governance
- Experience leading data and digital programs, including AI initiatives
- Strong commitment to diversity and inclusivity
- Excellence in execution and attention to detail
- Ability to constructively challenge the status quo
- Experience managing stakeholder and senior management expectations
- Hands-on approach to improving operations efficiency
- Advanced skills in controls and monitoring for governance and reporting
- Demonstrated success in client-facing operational leadership roles
Preferred qualifications, capabilities, and skills:
- Experience with platform re-engineering and visualization methods
- Expertise in driving engagement and people initiatives
- Strong network-building and influencing skills
- Ability to develop robust, consistent communication strategies
- Experience in regulatory and client-facing roles
- Familiarity with cross-functional collaboration in global organizations
- Track record of leading transformation and change management initiatives
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 15+ years of experience in fund services or fund accounting
- Excellent people management and client relationship skills
- Organizational leadership focused on client satisfaction, culture, risk, and governance
- Experience leading data and digital programs, including AI initiatives
- Commitment to diversity and inclusivity
- Strong execution and attention to detail
- Ability to constructively challenge the status quo
- Experience managing stakeholder and senior management expectations
- Experience improving operational efficiency
- Advanced skills in controls and monitoring for governance and reporting
- Success in client-facing operational leadership roles
- Experience with platform re-engineering and visualization methods
- Expertise in engagement and people initiatives
- Strong network-building and influencing skills
- Ability to develop communication strategies
- Experience in regulatory and client-facing roles
- Experience collaborating cross-functionally in global organizations
- Track record leading transformation and change management initiatives
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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