Executive Director Card Risk Governance and Business Management

Job Description
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about challenging the status quo and striving to be best in class.
As a Card Risk Governance and Business Management Executive Director within the Card Risk organization, you will spearhead change management and governance initiatives while supporting leadership requirements and overseeing daily operations. Reporting to the Card Risk Chief Operating Officer, you will manage governance frameworks and committee materials, ensure compliance with control frameworks, lead interactions with internal audit and regulatory bodies, and uphold comprehensive policies, procedures, standards, and risk decision criteria documents. Additionally, you will assist the Card Chief Risk Officer Leadership Team in formulating strategic priorities and maintaining the Card Risk Book of Work. Success in this role requires a blend of leadership, influence, and matrix management skills across various functions, lines of business, and senior leaders both within and outside of the Risk sector.
Job Responsibilities

• Establish strategic priorities for the the Card Risk change management governance process including process and change documentation, automation, escalation criteria, monitoring adherence, Risk and other Management Committee engagement and impact quantification.
• Lead data collection efforts and develop insights for executive and regulatory presentations, ensuring impactful communication.
• Oversee the Card Risk Committee forum process and manage regulatory and audit engagements, ensuring compliance and effective governance
• Design and maintain communication routines across Card Risk to prioritize initiatives, resolve roadblocks, facilitate information sharing, and celebrate achievements.
• Manage the Card Risk headcount and expense budget, collaborating across Finance, CCB Risk and the Card Risk leadership team to identify and mitigate risks
• Lead a team of Risk management professionals, establishing clear roles and responsibilities to meet business priorities and deadlines
• Manage special projects to complete critical work for Card Risk function
• Manage confidential information in a professional manner
• Ensure all periodic reporting and functional review processes are executed, maintaining accountability and completion of action items.
• Build and maintain relationships with peers inside and outside the organization and ensure strong collaboration across teams

Required qualifications, capabilities, and skills

• Bachelor's degree in a relevant discipline
• 10+ years of corporate experience
• Must have prior business management experience, including experience turning data into executable insights and business plans
• Demonstrated excellent analytical, problem resolution and decision-making skills
• Superior judgment, team building, budgeting and presentation skills
• Flexibility and proven ability to establish and meet deadlines
• Strong oral and written communication skills
• Adaptability to deal with ambiguity associated with working in a fast paced and changing environment
• Ability to deal with conflict and multiple constituencies and manage multiple simultaneous objectives is imperative
• Prior experience driving alignment across multiple business units/leads toward a common goal is preferred

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.