About you
Responsible for supporting the day-to-day operations by efficiently handling administrative tasks related to application processing, payment verification, and ownership transfers. This role ensures the smooth and accurate execution of operational processes while maintaining data integrity and adherence to system guidelines. Play a key role in providing operational support and ensuring a seamless workflow across various functions.
Your Day-to-Day
- Review and verify application details, including vehicle information, account status, and limits, ensuring all required data is accurate and complete.
- Prepare and send approval to customers after verifying application information.
- Verify down payments by reviewing online bank statements and accurately entering data into the system.
- Process ownership transfers by initiating and confirming the transfer via internal systems, ensuring all documentation is uploaded as required.
- Prepare and send settlement proposal letters to customers, ensuring all terms and conditions are clearly outlined.
- Verify settlement payments by reviewing online bank statements and entering payment details into the system for proper tracking.
Your Know-How
Education: Bachelor’s degree in business administration, finance, or a related field.
Job Related Experience: Minimum of 1-2 years of experience in an administrative or operational support role, preferably in the finance or automotive industry.
Specific Knowledge / Skills:
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Basic knowledge of financial transactions and online bank statement verification.
- Good communication skills (written and verbal).
- Ability to manage multiple tasks and prioritize effectively.
Business Understanding:
- Understanding of operational processes in financial services or automotive sectors.
- Awareness of industry regulations and company policies related to finance, vehicle ownership, and payment processing.
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What We Do
CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform. With operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient, and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 1,700 employees across all its offices. CORE VALUES: • Customer First • Your Problem is My Problem • Yesterday's Best is Today's Baseline • Think Big, Start Small • Do More With Less • Stay Grounded • Be an Owner For more information, please visit www.carsome.com. CARSOME Sdn Bhd (1101954-M)
