The Role
Provide high-level administrative support to a senior agent: manage inbox, triage and respond to email, coordinate complex scheduling, prepare documents and briefings, track tasks and follow-ups, update CRM, support listings and investor communications, handle confidential information, and assist with travel logistics.
Summary Generated by Built In
Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.
Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.
Marcus & Millichap, Inc. is a leading national real estate services firm specializing in commercial real estate investment sales, financing services, research and advisory services. As of December 31, 2025, the Company had 1,808 investment sales and financing professionals in more than 80 offices who provide investment brokerage and financing services to sellers and buyers of commercial real estate. The Company also offers market research, consulting and advisory, and leasing services to its clients. Marcus & Millichap, Inc. closed 8,818 transactions in 2025, with a sales volume of $50.8 billion.
This role provides high‑level operational and administrative support to a senior agent, including managing their inbox, coordinating complex scheduling, preparing documents and briefings, tracking tasks and follow‑ups, and supporting business activities such as listings, CRM updates, investor communications, and document organization. The position requires strong communication skills, attention to detail, and the ability to handle confidential information while keeping projects and priorities moving forward.
The base hourly range for this role is $31.25 - 38.46 an hour. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions.
This role may qualify for a discretionary bonus. Because discretionary bonuses are not guaranteed and are not based on any set formula or measurable metrics, no bonus range is provided.
Responsibilities
- Own and manage the senior agent's email inbox daily
- Sort, triage, prioritize, and respond to emails on behalf of the senior agent
- Create and maintain clear inbox systems, folders, rules, and workflows
- Ensure no critical emails, deadlines, or follow-ups are missed
- Manage complex scheduling across internal team members, investors, lenders, attorneys, and external partners
- Proactively resolve conflicts and protect deep work time
- Schedule meetings without requiring senior agent's involvement whenever possible
- Prepare documents, summaries, and briefing notes
- Track tasks, follow-ups, and action items
- Coordinate with internal team members to move projects forward
- Handle sensitive information with complete confidentiality
- Assist with new listings and preparing them to go to market, update CRM, investor communications, and internal systems
- Document review and organization
- Support travel planning and logistics when required
May perform other duties as assigned.
Qualifications
- Prior experience in commercial real estate, finance, private equity, or professional services
- Experience supporting entrepreneurs or founders
- Familiarity with CRMs, Microsoft Outlook, Microsoft Office suite, and task management tools
- Experience working remotely with distributed teams
- Proven experience managing an email inbox
- Demonstrated ability to act as a gatekeeper and decision filter
- Exceptional attention to detail and accuracy
- Ability to work fast, prioritize effectively, and stay organized under pressure
- Strong written and verbal communication skills
- High level of discretion, professionalism, and confidentiality
- Self-starter who does not require constant direction
Benefits
- Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:
- Health, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) retirement plan with employer matching contributions
- Life and disability insurance
- Employee Assistance Program (EAP) and wellness resources
- Benefits eligibility, coverage, and employer contributions may vary based on position, employment status (full-time or part-time), location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request
Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
CRM
MS Office
Microsoft Outlook
Task Management Tools
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The Company
What We Do
Marcus & Millichap was founded in 1971 with the goal of being a new kind of company – one driven by long-term relationships and built on a culture of collaboration. We focus on bringing together specialized market knowledge, the industry's leading brokerage platform and exclusive access to inventory to achieve exceptional results for our clients, year after year. Today, we are the industry’s largest firm specializing in real estate investment sales and financing, with over 80 offices and nearly 2,000 investment sales and financing professionals throughout the United States and Canada. In 2021, the firm closed 13,255 transactions with a sales volume of $84.4 billion.
