Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Executive Assistant provides high‑level administrative and strategic support to senior executives, enabling them to operate efficiently and effectively. This role demands strong judgment, discretion, and the ability to manage complex priorities in a fast‑paced environment. Must be located within commuting distance of Toronto/Markham for in‑person tasks.
Responsibilities
Manage executive calendars, meetings, and travel with proactive conflict resolution to ensure efficient use of time.
Serve as the primary point of contact between the executive and internal/external stakeholders, maintaining professional, timely communications.
Prepare, review, and coordinate materials for meetings, presentations, and executive communications; draft and edit communications on the executive’s behalf.
Handle sensitive, confidential information with the highest professionalism and discretion.
Track action items, follow up on deliverables, and drive on‑time completion against deadlines.
Coordinate logistics for leadership meetings, summits, and events, including agendas, venue coordination, catering, and onsite support.
Coordinate global business travel (itineraries, visas, accommodations) and manage expenses end‑to‑end. Experience with Concur or comparable tools is a plus.
Anticipate executive needs and proactively address issues before they arise; surface risks early and propose solutions.
Support special projects and strategic initiatives as assigned.
Who You Are
Must‑Have Qualifications
5+ years of proven experience supporting senior‑level executives (flexible for exceptional candidates with strong, relevant experience).
Exceptional organizational, time‑management, and multitasking skills; demonstrated ability to prioritize in dynamic, always‑changing contexts.
Strong written and verbal communication abilities; executive‑caliber drafting and editing.
High level of professionalism, discretion, and judgment when handling confidential topics and executive correspondence.
Ability to work independently, anticipate needs, and solve problems proactively.
Proficiency with Microsoft 365 collaboration tools (Outlook/Calendar, Teams, Word, Excel, PowerPoint) and expense management systems. Experience with Concur is advantageous.
Ability to build trusted relationships with internal leaders, peers, and external customers/partners.
Location: Toronto/Markham area; on‑site support required as needed.
Preferred Qualifications
Experience in the technology/IT services industry; familiarity with cloud/infrastructure or managed services environments.
Experience coordinating global travel and complex multi‑time‑zone logistics.
Event logistics experience (leadership offsites, summits, customer meetings).
Experience supporting social media presence for executives (e.g., LinkedIn) aligned to corporate brand guidelines.
College diploma/degree or equivalent professional experience.
Work Location
Hybrid; on‑site presence in Toronto/Markham as business needs dictate.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Top Skills
What We Do
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.
Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.
