Executive Assistant

Executive Assistant to the Managing Director Hamuna Courier and Logistics Job Summary The Executive Assistant to the Managing Director at Hamuna Courier and Logistics will provide high-level administrative, organisational, and operational support to the Managing Director. The role involves managing schedules, coordinating meetings, preparing reports, handling correspondence, monitoring assigned tasks, and ensuring effective communication between the Managing Director and various departments. The successful candidate will help the Managing Director stay organised, make informed decisions, follow up on business priorities, and ensure that strategic plans and daily operations are implemented efficiently while maintaining confidentiality and professionalism. Key Responsibilities - Executive Support: Provide direct administrative and organisational support to the Managing Director to ensure the smooth running of daily executive activities. - Schedule and Meeting Management: Manage the Managing Director’s calendar, appointments, meetings, business engagements, and travel arrangements. - Communication and Correspondence: Handle emails, phone calls, official letters, and other communications on behalf of the Managing Director when required. - Task Monitoring and Follow-up: Track decisions, assignments, deadlines, and action points from meetings, ensuring that responsible staff members complete their tasks on time. - Operations Coordination: Liaise with the operations, dispatch, finance, customer service, and other teams to ensure effective coordination and timely resolution of issues. - Report Preparation: Prepare, review, and organise business reports, meeting minutes, presentations, performance updates, and other executive documents. - Business Performance Monitoring: Assist in monitoring company targets, delivery performance, customer satisfaction, staff productivity, and other key performance indicators (KPIs). - Administrative Management: Maintain organised records, manage office documentation, and ensure that important business information is properly documented and accessible. - Project Coordination: Support the implementation of business initiatives, partnerships, expansion plans, and special projects assigned by the Managing Director. - Confidentiality and Professionalism: Handle sensitive company information, business strategies, financial documents, and executive communications with the highest level of confidentiality. - Stakeholder Relations: Assist in maintaining professional relationships with clients, business partners, vendors, government agencies, and other stakeholders. - Decision Support: Conduct basic research, gather relevant information, and provide summaries to support the Managing Director in making informed business decisions. - Problem Identification and Escalation: Identify operational challenges, communicate urgent issues to the Managing Director, and follow up on agreed solutions. - Business Development Support: Assist with proposals, client follow-ups, partnership opportunities, and other activities aimed at improving the company's growth and market position. - Other Duties: Perform any other duties assigned by the Managing Director in line with the objectives and operational needs of Hamuna Courier and Logistics.