About us
At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline 🚄
We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.
Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.
We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.
Introducing the EA role at Trainline 👋
We’re looking for an experienced Executive Assistant to be a true right-hand partner to our Chief Product Officer and 3 cross functional VPs - bringing calm, clarity and momentum to a demanding, globally connected schedule. You’ll manage agendas end-to-end (prep, logistics, comms, attendees), act as a gatekeeper for leadership time, and help run key meeting cadences including planning, QBRs, reviews and offsites. The role is hybrid and requires regular in-office presence to support leaders and collaborate seamlessly with other EAs and cross-functional stakeholders.
As an EA at Trainline, you will... 🚄
Agenda management; keep ahead of potential scheduling conflicts; using initiative to find solutions and communicate changes in a timely manner
Act as a gatekeeper for leaders’ time, balancing strategic priorities with operational realities
Inbox management and correspondence
Support leadership rhythms such as planning cycles, QBRs, reviews and offsites
Travel management including flights, trains, taxis, arranging visas and accommodation
Creation and execution of cost-effective, detailed travel itineraries
Event planning both in-house and offsite
Project support as required
Support for new staff
Expense management and reporting
Work cross-functionally with a wide variety of teams
Handle sensitive and confidential information with discretion and sound judgment
Build strong relationships with other EAs and stakeholders to coordinate seamlessly at pace
We would love to hear from you if you have... 🔍
Experience supporting at Director/C-Suite level
A self-starter who has experience working autonomously within a fast-paced Technology focused company with an ever-changing and pressurised environment
Understand the need to prioritise and plan; however, be agile and comfortable enough to react to ever changing landscapes, business demands, and can make the step change seamlessly in a tech driven organisation
Accustomed to the demands of multiple Executives requiring conflicting changes simultaneously.
Able to work under pressure to strict deadlines and manage workload effectively under very demanding conditions.
Ability to organise and prioritise with strong attention to detail
Able to build strong relationships across the business with both internal and external stakeholders
Strong prioritisation skills and sound judgement
Excellent written and verbal communication skills
More information:
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.
We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!
We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.
Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:
💭 Think Big - We're building the future of rail
✔️ Own It - We focus on every customer, partner and journey
🤝 Travel Together - We're one team
♻️ Do Good - We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Skills Required
- Experience supporting Director or C-Suite level executives
- Experience working autonomously in a fast-paced technology-focused company
- Ability to prioritize, plan, and adapt to changing business demands
- Experience supporting multiple executives with conflicting scheduling changes
- Ability to work under pressure and meet strict deadlines
- Strong organization and attention to detail
- Ability to build strong relationships with internal and external stakeholders
- Strong prioritization skills and sound judgment
- Excellent written and verbal communication skills
- Ability to work from the office at least 60% of the time over a 12-week period
What We Do
The leading independent rail and coach travel platform selling rail and coach tickets to millions of travellers worldwide. Via our highly rated website and mobile app, people can seamlessly search, book and manage their journeys all in one place. We bring together millions of routes, fares and journey times from more than 270 rail and coach carriers across 45 countries. We offer our customers the best price for their journey and smart, real-time travel information on the go. Our aim is to make rail and coach travel easier and more accessible, encouraging people to make more environmentally sustainable travel choices.
