The Role
Provide executive-level administrative support, including scheduling, correspondence, meetings, and communications. Manage sales leads, follow-ups, and high-volume email and phone outreach to Atlanta restaurant clients and contractors. Use Zoho One, especially Zoho CRM, and AI-driven automation to optimize workflows, improve processes, and support sales goals. The role is remote but requires South America-based availability during Eastern Time daytime hours.
Summary Generated by Built In
This is a remote position.
Role Overview:
We are seeking a highly skilled and detail-oriented Executive Assistant with expertise in Zoho One (particularly Zoho CRM) and AI tools. The ideal candidate will have a strong background in sales, administration, and executive support, with the ability to manage multiple priorities in a fast-paced environment. This role involves handling various administrative tasks, optimizing workflows, supporting sales operations, and facilitating seamless communication for the team. This position involves extensive email and call communication with restaurant clientele and contractors.
Responsibilities:
- Provide executive-level administrative support, managing schedules, meetings, and communications.
- Handle executive correspondence (emails, letters, etc.) with a high level of professionalism and accuracy.
- Assist with sales processes, including managing leads, follow-ups, and client or contractor communications.
- Conduct high-volume email and phone outreach targeting the Atlanta market.
- Collaborate with team members to improve processes and achieve sales goals.
Requirements
Qualifications:
- Language Skills: English, knowledge in Spanish is a plus.
- Typing Proficiency: Minimum 60 WPM (typing test required).
- Experience: working with restaurant clients or contractors is preferred, but not required.
- Technical Skills: Proficiency in Zoho One, with a strong emphasis on Zoho CRM is a must.
- Communication Skills: Strong verbal skills with the ability to handle high-volume calls and maintain a positive demeanor.
- Location and Time: Must be based in South America and available to work during daytime hours in the Eastern Time zone.
Application Process:
Interested candidates are invited to submit their resume along with a cover letter detailing their experience with Zoho One apps, especially Zoho CRM, AI-driven automation, and sales administration.
Skills Required
- Fluent English language skills
- Minimum typing speed of 60 words per minute and successful typing test
- Proficiency in Zoho One, especially Zoho CRM
- Strong verbal communication skills for high-volume calls
- Ability to work daytime hours in the Eastern Time zone
- Must be based in South America
- Experience with AI-driven automation
- Experience supporting sales administration and executive functions
- Spanish language knowledge
- Experience working with restaurant clients or contractors
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The Company
What We Do
Restaurant Systems Maintenance LLC, doing business as RSM Atlanta LLC, provides restaurant equipment automation and facility management services in the Atlanta area. The company uses planned maintenance programs, remote diagnostics, help-desk support, warranty and claims management, parts procurement, vendor coordination, equipment monitoring, and service-call coordination to help commercial restaurants reduce equipment downtime, control maintenance costs, and keep kitchen operations running reliably.
