The Role
Provide high-level administrative and operational support to Directors, Guest Services, and Accounts. Manage calendars, reminders, emails, documentation, Asana projects, and administrative systems. Draft and proofread business correspondence, prepare reports and presentations in MS Office, coordinate tasks across departments, resolve platform disputes (e.g., Booking.com), and create message templates and guest communications.
Summary Generated by Built In
Location: Zanzibar, Tanzania (open for Tanzanian Nationals only)
Job Type: Full-time, onsite
Pay Rate: TZS 800,000 - 1.5 Million
We are seeking a highly organized, tech-savvy, and detail-oriented Executive Assistant with excellent writing skills to support our fast-paced team. The ideal candidate will possess a strong administrative and operational background, high proficiency in written English, and the technical expertise to manage a variety of systems and tools integral to our operations. Copywriting experience is a plus. If you thrive in a dynamic environment, are skilled at coordinating with multiple teams, and can streamline operations effectively, we would love to hear from you!
Tasks
Key Responsibilities:
* Provide comprehensive administrative support to Directors, the Guest Services Team, and the Accounts Department.
* Manage a range of operational tasks, including setting up reminders, organizing calendars, and coordinating projects through Asana or similar software.
* Oversee high-level administrative duties, such as managing systems crucial to daily operations, creating message templates, and drafting guest communication responses.
* Perform day-to-day administrative functions, including handling emails, scheduling, and documentation.
* Draft, proofread, and edit business correspondence with impeccable written English.
* Prepare reports, presentations, and other documents using MS Office tools (Word, Excel, PowerPoint).
* Coordinate and manage tasks across multiple departments, maintaining strong collaboration.
* Assist in resolving disputes on platforms like [Booking.com](http://Booking.com).
* Maintain and update administrative systems, ensuring efficiency and timely task completion.
Requirements
Qualifications:
* Highly literate, intelligent, and professional
* Strong background in administrative and operational support, especially in fast-paced environments.
* Exceptional written and verbal communication skills in English.
* Proven ability to create and write effective message templates and guest communication responses.
* Highly organized, with a keen attention to detail and the ability to manage multiple tasks efficiently.
* Proficiency in MS Office, particularly in Excel and Word.
* Technologically proficient, with experience in various administrative tools (e.g., Asana, Google Workspace).
* Experience in high-level administration, including managing systems and tools used in daily operations.
* Must be able to work independently and coordinate across multiple teams effectively.
Preferred Skills:
* Familiarity with property hosting services (e.g., Airbnb, [Booking.com](http://Booking.com)) is advantageous.
* Copywriting experience is a strong preference.
* Previous experience in a multi-tasking role that involves coordination across teams.
Hiring Process:
\-initial interview with HR (online)
\-live test (online)
\-final interview with the Directors
\-trial period
Please submit your application directly through this link: https://hostly.typeform.com/Zanzibar
Job Type: Full-time, onsite
Pay Rate: TZS 800,000 - 1.5 Million
We are seeking a highly organized, tech-savvy, and detail-oriented Executive Assistant with excellent writing skills to support our fast-paced team. The ideal candidate will possess a strong administrative and operational background, high proficiency in written English, and the technical expertise to manage a variety of systems and tools integral to our operations. Copywriting experience is a plus. If you thrive in a dynamic environment, are skilled at coordinating with multiple teams, and can streamline operations effectively, we would love to hear from you!
Tasks
Key Responsibilities:
* Provide comprehensive administrative support to Directors, the Guest Services Team, and the Accounts Department.
* Manage a range of operational tasks, including setting up reminders, organizing calendars, and coordinating projects through Asana or similar software.
* Oversee high-level administrative duties, such as managing systems crucial to daily operations, creating message templates, and drafting guest communication responses.
* Perform day-to-day administrative functions, including handling emails, scheduling, and documentation.
* Draft, proofread, and edit business correspondence with impeccable written English.
* Prepare reports, presentations, and other documents using MS Office tools (Word, Excel, PowerPoint).
* Coordinate and manage tasks across multiple departments, maintaining strong collaboration.
* Assist in resolving disputes on platforms like [Booking.com](http://Booking.com).
* Maintain and update administrative systems, ensuring efficiency and timely task completion.
Requirements
Qualifications:
* Highly literate, intelligent, and professional
* Strong background in administrative and operational support, especially in fast-paced environments.
* Exceptional written and verbal communication skills in English.
* Proven ability to create and write effective message templates and guest communication responses.
* Highly organized, with a keen attention to detail and the ability to manage multiple tasks efficiently.
* Proficiency in MS Office, particularly in Excel and Word.
* Technologically proficient, with experience in various administrative tools (e.g., Asana, Google Workspace).
* Experience in high-level administration, including managing systems and tools used in daily operations.
* Must be able to work independently and coordinate across multiple teams effectively.
Preferred Skills:
* Familiarity with property hosting services (e.g., Airbnb, [Booking.com](http://Booking.com)) is advantageous.
* Copywriting experience is a strong preference.
* Previous experience in a multi-tasking role that involves coordination across teams.
Hiring Process:
\-initial interview with HR (online)
\-live test (online)
\-final interview with the Directors
\-trial period
Please submit your application directly through this link: https://hostly.typeform.com/Zanzibar
Skills Required
- Strong background in administrative and operational support in fast-paced environments
- Exceptional written and verbal communication skills in English
- Highly literate, professional, and detail-oriented with strong organizational skills
- Proficiency in MS Office, particularly Excel and Word
- Technological proficiency with administrative tools (e.g., Asana, Google Workspace)
- Ability to draft, proofread, and edit business correspondence and guest communications
- Experience managing systems and tools used in daily operations
- Ability to work independently and coordinate across multiple teams
- Familiarity with property hosting services (Airbnb, Booking.com)
- Copywriting experience
- Previous experience in multi-tasking roles involving cross-team coordination
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The Company
What We Do
Hostly is a fast-growing property management company specializing in Airbnb and short-term vacation rentals. Operating in the UK and Zanzibar, the company provides a full 360-degree management solution for landlords, including the provision of comfortable serviced accommodation. They focus on enhancing guest experiences through professional operation and high-quality property management.
