This is a remote position.
Company Overview:Insight Therapy Solutions is a remote telehealth organization dedicated to expanding access to mental health services. Our team collaborates across departments to support clinicians and ensure that clients receive well-coordinated care.
100% remote – work from home
Opportunity to work closely with senior leadership
Collaborative and mission-driven team environment
Opportunity to contribute to the operational structure that supports clinical services
Paid Time Off (PTO)
Paid U.S. holidays
Paid birthday leave
Monthly health stipend
The Executive Assistant to the Clinical Director provides high-level administrative and coordination support to ensure the smooth functioning of clinical operations. This role helps the Clinical Director stay focused on strategic priorities by organizing workflows, coordinating communication across departments, and maintaining clear documentation of key activities.
Working closely with teams such as Front Desk, Marketing, Clinical HR, Credentialing, Billing, and Finance, the Executive Assistant helps keep information flowing efficiently while ensuring that operational updates, meeting outcomes, and internal initiatives remain well organized.
This position requires strong judgment, discretion when handling sensitive information, and the ability to manage multiple priorities in a remote environment.
Executive & Administrative Support:
Manage the Clinical Director’s calendar, including scheduling clinical, operational, and cross-departmental meetings.
Coordinate meeting logistics, prepare agendas, and ensure the Clinical Director has the relevant materials in advance.
Support daily administrative needs so the Clinical Director can focus on leadership priorities and operational oversight.
Help organize tasks, deadlines, and follow-ups to maintain a structured workflow.
Monitor incoming communications for the Clinical Director and ensure messages are addressed or routed appropriately.
Act as a coordination point between the Clinical Director and teams such as Front Desk, Marketing, Clinical HR, Credentialing, Billing, and Finance.
Track requests, decisions, and action items to ensure timely follow-through.
Help maintain clear communication across departments when initiatives involve multiple teams.
Attend meetings when requested to capture key discussions, decisions, and assigned tasks.
Prepare and distribute meeting minutes while maintaining organized records for future reference.
Gather regular operational updates from internal teams and compile summaries for the Clinical Director.
Maintain structured documentation that supports transparency and accountability across projects.
Conduct research on tools, platforms, or resources that could support clinical operations or improve internal processes.
Assist with tracking internal initiatives and cross-departmental projects.
Help monitor the progress of ongoing operational priorities and flag potential delays or issues when needed.
Required:
2 years of experience in an Executive Assistant, Operations Coordinator, or similar administrative support role.
Experience supporting senior leadership, department heads, or operational leadership.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent written and verbal communication in English.
Ability to handle sensitive information with professionalism and discretion.
Strong documentation and note-taking skills.
Comfortable working in a fully remote environment with distributed teams.
Experience supporting healthcare, telehealth, or clinical operations.
Familiarity with tools such as Google Workspace, Zoom, AI Tools, and project management platforms
Experience coordinating cross-departmental projects or operational reporting.
Organization and attention to detail
Clear communication and follow-through
Initiative and problem-solving
Professional discretion
Adaptability in a fast-moving environment
Insight Therapy Solutions operates as a remote telehealth organization serving clients across multiple locations. Team members collaborate virtually across departments and time zones. The Executive Assistant plays a key role in maintaining structure and clarity in this distributed work environment.
Skills Required
- 2 years of experience in an Executive Assistant, Operations Coordinator, or similar administrative support role.
- Experience supporting senior leadership, department heads, or operational leadership.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication in English.
- Ability to handle sensitive information with professionalism and discretion.
- Strong documentation and note-taking skills.
- Comfortable working in a fully remote environment with distributed teams.
- Experience supporting healthcare, telehealth, or clinical operations.
- Familiarity with Google Workspace, Zoom, AI tools, and project management platforms.
- Experience coordinating cross-departmental projects or operational reporting.
What We Do
Insight Therapy Solutions is a US-based teletherapy and mental health services provider offering online counseling for anxiety, depression, trauma, and relationship issues, aiming to improve access to high-quality, cost-effective mental healthcare.
