Executive Assistant - New York, NY

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission.

We are an in-office culture that values the power of in-person connection and collaboration. Just as Blackbird fosters magical in-restaurant experiences, we believe being together ignites creativity, accelerates problem-solving, and strengthens the team spirit essential to driving our mission forward.

Blackbird is looking for an Executive Assistant to provide high-level administrative and strategic support to our Founder / CEO. This role is critical in enabling our CEO to focus on strategic priorities by managing complex scheduling, coordinating key stakeholder relationships, preparing for high-stakes meetings, and driving cross-functional initiatives forward.

The ideal candidate is a proactive and highly organized individual who excels at managing shifting priorities and maintaining discretion with confidential information. They are resilient, intrinsically motivated, and demonstrate a self-starter attitude, capable of thriving in the fast-paced demands of a startup environment. They excel at anticipating needs, connecting dots across the organization, and serving as a trusted partner to leadership. With a creative mindset and innovative problem-solving skills, they approach challenges with resourcefulness and adaptability, driving efficiency and effectiveness in all tasks.

This role is based in NYC and requires you to be in office 5 days a week.

Responsibilities

• Manage CEO's calendar, appointments, and complex domestic/international travel arrangements with impeccable attention to detail, including multi-stop itineraries, logistics, budgets, and on-the-ground adjustments

• Own end-to-end meeting preparation including research, briefing documents, agendas, talking points, and post-meeting follow-up to drive efficiency and accountability

• Serve as the secondary contact for office management tasks, including vendor management, office supplies, and workspace organization

• Handle communications and manage investor engagements on behalf of the CEO

• Serve as team liaison, triaging requests for CEO time and managing stakeholder expectations across the organization

• Coordinate strategic, CEO-driven initiatives that span multiple departments, ensuring alignment and forward momentum

• Provide board relations support, including preparing materials, managing board calendar, and coordinating with board members

• Manage confidential information with discretion, handling high-level company strategy, personnel matters, and investor conversations

Requirements

• 2-5 years of experience supporting senior executives in a dynamic, high-growth environment

• Exceptional organizational skills, attention to detail, and the ability to anticipate needs

• Excellent communication skills and the ability to engage professionally with all levels of staff and external contacts

• Demonstrated ability to manage sensitive information with discretion and professionalism

• Strong proficiency in Google Workspace (Docs, Sheets, Calendar) and experience with Slack, and other productivity tools

Nice to Haves

• Experience in a startup or tech environment

• Interest and experience in the restaurant or hospitality industry

• Familiarity with office management software and tools

Depending on your work location and experience the target annual salary for this position can range from: $65,000 - $100,000 USD. This range does not include the equity component of the overall compensation package. Disclosure in accordance with New York City's Pay Transparency Law.

Full time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not-so-standard, extra-fun perks — subject to applicable taxes and based on eligibility.

Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Know Your Rights notice here. Additionally, Blackbird participates in the E-Verify program.

Join us and find out what the best work of your career could look like here at Blackbird.