Executive Assistant – Small Business Banking (Business Performance & Strategic Partnerships)
An exciting permanent opportunity within Small Business Banking (SBB) at Commonwealth Bank of Australia, operating in a high-performing, hybrid work environment. This role supports two General Managers across Business Performance and Strategic Partnerships, playing a critical role in enabling leadership effectiveness, operational discipline, and cross-functional alignment.
About the Role
As a trusted Executive Assistant, you act as a key enabler to the General Managers, providing seamless executive, operational and stakeholder support. You operate as an extension of the leadership team—ensuring priorities are delivered efficiently, time is optimised, and business outcomes are supported through strong coordination, organisation and judgement.
Key Responsibilities
- Executive & Operational Support
- Deliver high-quality administrative, secretarial and business support with professionalism and discretion.
- Manage complex and fast-moving diaries and inboxes, ensuring optimal prioritisation and alignment to business priorities.
- Draft, coordinate, and manage correspondence on behalf of the General Managers.
- Diary, Meeting & Governance Management
- Coordinate and schedule internal and external meetings across senior stakeholders and executive offices.
- Prepare meeting materials, briefing packs and agendas to support effective decision-making.
- Facilitate meetings including minute-taking, action tracking and follow-ups to ensure accountability and execution.
- Stakeholder & Relationship Management
- Act as a central point of contact across senior stakeholders, executive assistants and broader teams.
- Build strong, trusted relationships to enable seamless coordination and collaboration across the business.
- Events & Leadership Forums
- Plan and deliver end-to-end events including leadership forums, offsites, team engagements, and external functions.
- Manage logistics including venue sourcing, catering, travel, and communications to ensure successful delivery.
- Travel & Logistics
- Coordinate complex travel arrangements, managing itineraries and logistics across multiple locations and stakeholders.
- People & HR Support
- Support recruitment processes, onboarding and team management activities through HR systems and coordination.
- Contribute to a positive team culture through proactive support and engagement initiatives.
- Financial & Operational Coordination
- Manage expenses, invoicing, and financial tracking in line with internal policies.
- Support operational processes, trackers and reporting to enable visibility and efficiency.
- Process Improvement & Risk Awareness
- Identify opportunities to streamline processes, improve efficiency, and enhance ways of working.
- Ensure compliance with internal policies, governance, and risk frameworks.
What We’re Looking For
- Proven experience as an Executive Assistant supporting senior leaders in a fast-paced environment.
- Strong capability in managing complex schedules, competing priorities and shifting timelines.
- Exceptional attention to detail, organisation, and follow-through.
- High level of professionalism, discretion, and stakeholder engagement across all communication channels.
- A proactive, solution-focused mindset with the ability to anticipate needs and remove friction.
- Strong adaptability, resilience, and ability to work under pressure.
- A collaborative, team-oriented approach with a passion for delivering high-quality outcomes.
This role goes beyond traditional executive support—acting as a connector and enabler across leadership, teams and operations.
This is a permanent opportunity
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills Required
- Proven experience as an Executive Assistant supporting senior leaders
- Experience managing complex schedules, inboxes, and competing priorities
- Strong attention to detail, organisation, and follow-through
- High level of professionalism, discretion, and stakeholder engagement
- Ability to draft and coordinate executive correspondence and briefing materials
- Experience coordinating meetings, minute-taking, action tracking and governance processes
- Event and travel coordination experience, including logistics and itineraries
- Experience with expense management, invoicing and basic financial tracking
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
