Neilson Financial Services is a rapidly growing, multi-jurisdictional life insurance group operating across the UK, Canada, Australia, US and expanding globally. We design, market, distribute, and administer life insurance products through proprietary Neilson Financial Services is a rapidly growing, multi-jurisdictional life insurance group operating across the UK, Canada, Australia, US and expanding globally. We design, market, distribute, and administer life insurance products through proprietary and affinity brands. As we scale, we are building a world-class leadership team and support structure.and affinity brands. As we scale, we are building a world-class leadership team and support structure.
Job DescriptionWe are seeking a highly capable and discreet Executive Assistant to support our CEO in all aspects of business and personal life. This is a pivotal role suited to a polished operator who thrives in a fast-paced, entrepreneurial environment and brings exceptional judgment, efficiency, and attention to detail. You will be the CEO’s right hand, enabling him to lead effectively across multiple time zones and responsibilities.
Executive Support
- Proactively manage the CEO’s calendar, across time zones and business units, ensuring optimal prioritization and alignment with strategic goals
- Coordinate domestic and international travel, including flights, accommodations, itineraries, and visas
- Prepare materials for board sessions
- Track key actions, projects, and deadlines, ensuring follow-through and accountability
- Assist with formatting, proofreading, and version control of strategic documents and presentations
Leadership & Operational Liaison
- Act as a central point of coordination between the CEO and the executive leadership team
- Attend select meetings to capture actions and maintain project momentum
- Help manage confidential HR and legal documentation and relationships with stakeholders
Personal, Family & Property Support
- Oversee personal calendar items, appointments, and family commitments
- Support CEO’s spouse with contractors, property management and select domestic admin
- Assist with family travel arrangements and logistics for the CEO’s children (e.g. school schedules, extracurriculars, etc.)
- Support broader personal administration (e.g. gift sourcing, event RSVPs, reservations)
Other Duties
- Maintain strict confidentiality and discretion at all times
- Be responsive outside of traditional hours when needed to accommodate international time zones or urgent matters
- Minimum 4+ years of experience supporting a CEO, founder, or senior executive
- Exceptional organizational, communication, and problem-solving skills
- Highly tech-literate (MS Office, travel tools, task/project management systems)
- Calm under pressure, emotionally intelligent, and grounded in discretion
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What We Do
At Neilson, we help families put financial protection in place for their loved ones with a range of life insurance options. We’ve evolved from our origins in the UK to become an international operation with offices in the USA, Canada, Ireland, the UK and Australia, with our head office based in Berkshire, England.
We currently have customer call centers in Berkshire, Kent, Hull and Toronto. We even have an in-house digital marketing agency, Thinkbait, based in Dublin, Ireland.
Having multiple locations worldwide enables Neilson to attract the absolute best people allowing us to achieve our aim of being a leading global provider of life insurance. We are continuing to grow our team at Neilson and we’re keen to speak to you if you are customer focused, team spirited and motivated to succeed.
Now that we’re established in the Canadian life insurance market, we look forward to building on our success in Canada and beyond.
