CEO Operations Associate

About Kontakt.io

Inside health systems, where every second can matter, operations are still spread across dozens of disconnected tools and platforms. Kontakt.io is changing that.

We combine proprietary hardware, AI-powered intelligence, and deep integrations with the technology health systems already have in place to build real-time understanding of what's happening across their operations. That intelligence becomes the execution layer care teams have been missing, helping them make smarter decisions and deliver better patient care.

Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we’ve more than doubled our revenue and are rapidly scaling with a clear path toward $100M in annual recurring revenue.

If you're excited to solve hard problems and help health systems deliver better care, we'd love to meet you!

Executive Support & CEO Operations

• The CEO's calendar and inbox: prioritized scheduling, conflict-free coverage, and time-sensitive follow-through on email threads and external coordination

• Complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO's effectiveness

• Concise briefings before important meetings: context, decisions needed, open questions

• A clear tracker of commitments and decisions across the org, with follow-ups that happen without repeated CEO intervention

• Preparation for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites

• Selected cross-functional projects, research, and improvements to the systems around the CEO's office

• Strict confidentiality and discretion

Office & Team Experience

• Day-to-day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests

• Proactively stocking and organizing the kitchen and office supplies

• Team social events and culture-building moments, from small in-office touches to larger offsite logistics

• 2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company.

• You write clearly, notice details others miss, stay calm when plans change, and can be persistent without being abrasive.

• You are comfortable with direct feedback and high standards, willing to challenge assumptions respectfully, and ambitious without viewing executive support as beneath you.

Please note this is a New York based role, in office 4 days a week. This role is not a fit if you prefer narrow and highly structured responsibilities, wait to be told what to do, avoid difficult follow-ups, or are looking for a hybrid/remote position.

Comprehensive health, dental, and vision benefits, paid time off, one flexible day per week, and direct exposure to company strategy, leadership, customers, investors, and board-level work.

The expected base salary range for this role is $90,000 – $110,000 for New York based candidates. Actual compensation within this range will be determined based on relevant experience, skills, and qualifications.