About you
CARSOME is looking for a qualified Executive, Administrative Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.
Your day-to-day
- Assist customers with MYEG for road tax documentation and processing.
- Call customers to remind them of insurance renewal dates and provide necessary assistance.
- Assist customers in signing HPA (Hire Purchase Agreement) documents.
- Conduct finance checking to cross-check unknown payments and discrepancies.
- Follow up with customers and the finance team on refund cases.
- Guide customers through the thumbprint process as required.
- Manage petty cash and submit claims to the finance department.
- Process vendor payment purchase requisitions/purchase orders (PR/PO) for services such as (JPJ runner and Car Wash vendor).
- Maintain records of car-related costs in the CMS (Cost Management System).
- Order ad-hoc supplies as needed for operational efficiency.
- Safeguard and maintain security documents as per company guidelines
You Know-how
- Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
- At least 1-2 years working experience in Administrative roles and added bonus if in the automotive industry.
- Good connections with financial institutions
- Prior experience in administrative or operations support roles is advantageous.
- Proficiency in Google Workspace and basic computer skills.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in documentation.
- Ability to work independently and collaboratively in a team environment.
- Familiarity with finance processes and documentation preferred.
What We Do
CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform. With operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient, and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 1,700 employees across all its offices. CORE VALUES: • Customer First • Your Problem is My Problem • Yesterday's Best is Today's Baseline • Think Big, Start Small • Do More With Less • Stay Grounded • Be an Owner For more information, please visit www.carsome.com. CARSOME Sdn Bhd (1101954-M)
