Executive Administrative Assistant

Job Description
Become an integral part of the Consumer and Community Banking Controllers team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Consumer and Community Banking, you will need to work well in a team environment, be able to represent Consumer and Community Banking Controllers with professional courtesy and acumen and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job Responsibilities

• Manage calendars proactively, including swift setup of meetings through coordination with a broad set of senior executives and their admin teams, timely production of meeting materials, and meeting location coordination
• Complete domestic and international travel arrangements: coordination of flights, hotels, visas, ground transportation logistics in accordance with company policy, and reserving guest offices/touch down space
• Organize and manage various business management related projects such as town halls, offsites and other employee events
• Coordinate and prepare materials for staff / team meetings
• Manage expense processing through Concur and order office supplies and manage expense exception queues
• Manage upkeep of employee engagement and travel tracking systems
• Support staff onboarding and off boarding including technology setup and access requests
• Assist with overflow, special projects and peer back-up coverage

Required qualifications, capabilities and skills

• 7+ years of experience in an Executive Assistant role
• Advanced ability to organize and detail-oriented with strong time-management skills
• Strong proficiency with MS Office (Outlook, Excel, Word, PowerPoint, Teams)
• Self-starter with sense of urgency and professional demeanor
• Strong interpersonal skills that support a welcoming environment and positive culture
• Motivated by collaborative environment and willing to go the extra mile
• Ability to manage multiple priorities and ensure projects are completed on time
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Experience managing busy executives, multiple calendars and booking travel
• Willingness to learn business context and understand how and why tasks meet business needs

Preferred qualifications, capabilities and skills

• College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.