SMX is hiring an Exchange/Messaging Engineer to provide support to our Marine Corps client. This is a hybrid role based in Quantico, VA.
In support of our DoD client's mission to provide enterprise network operations and computer network defense, the Exchange/Messaging Engineer will provide Enterprise Exchange and BlackBerry support.
The position requires in-depth knowledge of Microsoft-based infrastructure design and development, messaging and directory services best-practices and advanced knowledge of systems administration, operations, and management.
The Exchange/Messaging Engineer should have expert-level experience planning, documenting, installing, managing, monitoring, and troubleshooting high-availability Exchange Server 2016 and 2019 environments and will be expected to be able to comfortably configure aspects of the Microsoft Enterprise Exchange in support of a 265,000 user environment across multiple AD domains to provide messaging support.
The messaging environment consists of Microsoft Exchange mail services (Client Access, Hub Transport, and Mailbox server roles), Enterprise Blackberry services, NetApp backup and restore solutions, along with UnitySync directory synchronization services. The underlying infrastructure consists of physical servers, VMware Virtualization and NetApp storage solutions.
Additional duties and responsibilities include:
- Support the overall health of technologies associated with the Enterprise Messaging environment
- Provide Microsoft Enterprise Exchange operational configuration management support
- Provide Cisco IronPort technical expertise in the management, maintenance, and problem resolution
- Resolve Tier III messaging tickets
- Configure Antivirus products and HBSS as they relate to Exchange Servers
- Provide guidance and instruction (to include written documentation) such as SOPs and inputs into the knowledge management system repository to the service desk for handling standard Message related incidents and service requests
- Provide documentation, guidance and instruction to the Tier 1 and Tier II service desk for handling standard Messaging related incidents, work orders and service requests
- Monitor the health of Messaging systems with provided event management tools
- Implement monitoring tools thresholds and conduct proactive event remediation
- Ensure that any latency is identified and mitigated/remediated upon discovery in accordance with required response times
- Monitor availability of system upgrades
- Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI)
Required Skills and Experience:
- Clearance Required: Top Secret
- Highly qualified candidates with a Secret clearance will be considered, but must be eligible upgrade to Top Secret clearance
- A minimum of Security+ is required to start, with the ability to obtain an IAT Leve lII certification within 180 days
- DoD 8580 IAT III (CASP+CE, CCNP Security, CISA, GCIH, CCSP, GCED, or CISSP (or Associate) (With a Security+ CE candidate will have 180 to Attain IAT III)
- Professional level certification, i.e. MCSA Windows Server 2012/2016/2019, MCSE Core Infrastructure, Microsoft Windows Server Hybrid Administrator
- Thorough working knowledge of Windows Server 2019
- Ability to evaluate the need for any messaging system reconfigurations (minor or significant)
- Ability to maintain policies, procedures, and training plans for messaging system administration and appropriate use
- Thorough working knowledge of Active Directory as it relates to enterprise technologies
- Ability to identify and troubleshoot server performance issues using native Windows Server tools and utilities
- Maintain a “forward looking” posture and work with management to plan for future upgrades, including Exchange migration to the newer versions
Desired Qualifications:
- 7 years related experience
- Strong experience with Exchange 2019, planning, deploying and migration, including experience with mailbox server failover and cluster management
- Firewall, Demilitarized Zone (DMZ) experience configuring, certificate configuring, troubleshooting
- Experience with PowerShell commands needed to manage Active Directory features, roles, mailboxes, performance and troubleshooting
- Experience identifying the need for any Active Directory system reconfigurations (minor or significant)
- Experience maintaining policies, procedures, and training plans for Active Directory system administration and appropriate use
- Experience in building, tuning and maintaining servers in an enterprise environment
- Good communication and interpersonal skills
- Ability to follow policies and procedures
- Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
- Aptitude to address negative situations and resolve them in a positive manner
- Extensive knowledge of AD architecture - databases and logs, mail routing and protocol support.
- Thorough working knowledge of Windows Server 2019 and 2022
Application Deadline: October 21, 2024
#LI-JJ1 #cjpost #LI-Onsite
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$105,500—$158,300 USD
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.
Selected applicant will be subject to a background investigation.
Top Skills
What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
