At Carr Workplaces, we are committed to delivering hospitality at every touchpoint while fostering innovation, collaboration, and professional growth. We seek leaders who are energized by creating Exceptional experiences and driving measurable results.
Job DescriptionThe Event Manager is responsible for driving revenue, client experience, and operational excellence for the Convergence Conference Center and associated coworking event spaces.
This role serves as the primary point of contact for all event inquiries and leads the full event lifecycle—from prospecting and sales through execution and post-event follow-up. The Event Manager owns performance across sales, marketing, financial management, and on-site event operations to ensure strong booking volume, profitability, and a best-in-class hospitality experience.
The ideal candidate is equal parts sales leader, hospitality professional, and operational manager who thrives in a fast-paced, client-facing environment.
Key Responsibilities:
Revenue Generation & Sales Strategy
Drive event sales to achieve booking and profitability targets.
Manage the full sales pipeline in HubSpot, from inquiry to signed agreement.
Respond promptly to event inquiries and convert prospects into tours and confirmed bookings.
Develop and execute strategies to fill need periods and optimize space utilization.
Prepare proposals and negotiate service agreements (HubSpot/PandaDoc).
Maintain accurate sales reporting, forecasting, and monthly performance tracking.
Build and nurture relationships within the local corporate, university, nonprofit, and event planning communities.
Client Experience & Community Engagement
Own the client journey from first inquiry through post-event follow-up.
Deliver a hospitality-driven experience that positions the event center as a premium amenity to tenants and guests.
Remain visible and accessible within the center; operate with an open-door, service-first approach.
Anticipate client needs and provide creative solutions to enhance event success.
Resolve client concerns promptly and escalate when appropriate.
Foster community engagement within the building through programming and relationship-building.
Event Execution & Operations
Oversee planning and execution of meetings, conferences, receptions, and special events.
Coordinate food and beverage, A/V, vendors, housekeeping, room setup, and breakdown.
Be present on-site for events as needed to supervise staff, vendors, and guest experience.
Maintain event and conference areas to ensure a clean, safe, and professional environment.
Ensure compliance with health, safety, and alcohol service standards.
Monitor and maintain operational systems; escalate outages or service issues as necessary.
Financial & Administrative Oversight
Ensure accurate invoicing and billing through Operate and related systems.
Track outstanding payments and proactively manage collections to minimize bad debt.
Approve vendor invoices and ensure proper coding and rebilling when applicable.
Monitor profitability and provide reporting and recommendations to improve performance.
Maintain working knowledge of company policies and implement new initiatives as rolled out.
Core Competencies:
Proven sales and revenue generation expertise
Strong relationship-building and negotiation skills
High standards of hospitality and customer service
Financial acumen, including ability to review P&L performance
Proficiency in HubSpot or similar CRM platforms
Strong organizational and project management skills
Ability to manage multiple priorities in a fast-paced environment
Flexibility to work evenings and weekends based on event schedule
Leadership, coaching, and team collaboration skills
Qualifications:
Bachelor’s degree required; MBA or Certified Meeting Planner (CMP) preferred
3–5+ years of experience in event management, hospitality, coworking, hotel, or property management
Experience managing a profit center or revenue-generating business line preferred
Proficiency in Microsoft Office Suite, CRM systems, billing platforms, and financial reporting tools
Working Conditions:
Core hours: Monday–Friday, 8:15 AM – 5:15 PM (in-office)
Schedule adjusts based on event calendar, including evenings and weekends
Ability to lift and move up to 50 pounds as needed
Additional Information
At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.
The salary range for this position is $55,000 - $60,000 + incentive/bonus + benefits.
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr Workplaces offers benefits. Learn more about the benefits at Carr Workplaces.
Top Skills
What We Do
We predicted the cultural shift in work habits and designed a hospitality-driven approach to the office environment. In a crowded marketplace beautiful spaces are expected, but we know it's our concierge level services and energizing professional community that sets us apart. We appeal to the smart, independent entrepreneur that knows service has a value all of its own. Where you work matters, we operate workspaces in key markets across the U.S., including Boston, Chicago, Los Angeles, New York, San Francisco and D.C. Your business can truly operate coast to coast as a member of Carr Workplaces. Interested in working for Carr Workplaces? We provide a vibrant, progressive and entrepreneurial community to our clients. This type of atmosphere starts with our people. We have the perfect blend of professionalism and character to build the most collaborative and energetic community possible. If you’re an energetic, social-minded team player, we want to hear from you.
