At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.
https://www.msxi.com/en
Job Description• Responsible for delivering technical training to Client team & Channel partners teams/, ensuring thorough understanding and mastery of product knowledge.
• Accountable for conducting engaging and informative practical sessions for candidates, fostering hands-on learning experiences.
• Own the implementation of the ADDIE process of training, from analysis to evaluation, to ensure effective learning outcomes.
• Drive the maintenance of comprehensive training records, tracking progress and evaluating the effectiveness of training initiatives to continuously improve learning outcomes.
Job Responsibility:
- Responsible for Developing Training Programs
- Accountable for Delivering Training Sessions
- Hands-on Demonstrations and Practical Exercises
- Assessment and Evaluation Leadership
- Self-Development and Keeping Updated
- Collaboration with Stakeholders
- Documentation and Reporting Ownership
- Compliance and Safety Assurance
- Education: Bachelor's in engineering (Electronics/ Electrical/Automobile/Mechanical)
Skills: - Diagnostic experience in Automobile workshop
- Hands on for vehicle parts removal & re-fitment
- Training delivery to various profiles
- Training content development
- Hands on MS-office tools
- Strong understanding of automotive systems and technologies.
- Excellent communication and presentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certification in instruction
4+ years’ Experience in the Automobile Industry, Specific service training experience in OEM & or Automobile Service Centre experience as Diagnostic Expert
Electric Vehicle exposure is mandatory
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
Skills Required
- Bachelor's in Engineering (Electronics/Electrical/Automobile/Mechanical)
- 4+ years experience in the Automobile Industry with service training or diagnostic expert experience in OEM or Automobile Service Centre
- Electric Vehicle exposure
- Diagnostic experience in automobile workshop
- Hands-on vehicle parts removal and re-fitment
- Training delivery to various profiles
- Training content development
- Experience implementing the ADDIE training process
- Hands-on MS Office tools
- Certification in instruction
- Strong understanding of automotive systems and technologies
- Excellent communication and presentation skills
- Ability to work independently and collaboratively in a fast-paced environment
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
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