EUV Technical Support Engineer_F&T

• Technical Support Engineer (TSE) Provides technical equipment support to ASML field service engineers and customers by analyzing and solving complex technical equipment problems. Responsible for creating forward looking action plans, both remote and - when needed - in the customer fab to execute complex technical actions. Acts as a diagnostics expert with in-depth equipment knowledge on installed base systems and new products. Responsible for identifying and recognizing structural issues, finding workarounds to mitigate issues and driving structural issue resolution via the corresponding channels in the central organization

• Provide support to internal and external customers by solving escalated problems and providing information to ensure the optimum machine performance criteria are met in the field.
• Develops and implements solutions to unusual and complex technical problems escalated from field service or by customers
• Escalates problems to Equipment support per ASML procedure including complete and accurate data and problem descriptions.
• Performs data analysis of systems to resolve problems and/or to improve system performance.
• Recommend and implement improvements to the hardware and/or process parameters and/or associated methodologies/procedures pertaining to the repair/set-up of the ASML tools.
• Communicate with Global Support Center or D&E (R&D) to get a containment or action plans to solve various machine problems and communicate with field team and/or customer to execute prepared action plans.
• Knowledge transfer to internal/ external customer
• Contribute to system performance improvement and to satisfy customer’s production plan by offering efficient technical support
• Maintenance / Diagnostic and improve system performance for Electronics, MMDC and PLC logic, Vacuum System, Water and Gas system, Thermal and flow Control, HPRGA, Sensors ( Pressure Transducer, Pressure Sensor, Flow Sensor, etc.)
• Knowledge in Electronics / Thermal control Flow & vacuum / Basic Chemistry / PLC logic / Pneumatics

• Bachelor degree or above in relevant field
• Experience in semiconductor service engineering or research

• Fluent English (verbal and written)
• Clear and effective communication skills
• Logical / analytical thinking / Data analysis
• Capable of dealing with a broad range of technical subjects
• Good at multi-tasking and hands on skills
• Proactive, self-driven and flexible, Self-learner
• Strong ownership for solving issues
• Flexible in working hours and/or work environments
• Ability to work independently; self-motivated.

Working Location: Icheon

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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