Introduction
Within ASML Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS EUV Installations, responsible for providing installation support to customers and service engineers within the Customer Support organization.
As our business continues to grow, we are hiring lots of GIC coordinators to strengthen our operational support.
Job Mission
The GIC(General Install Coordinator) ensures material and tool readiness to execute complex installations and upgrades. The GIC directly reports to the CS EUV installs Group Leader and will support Project team operationally.
Job Description
Coordinate materials to ensure timely availability at the correct location.
Assist with the delivery of materials during installation.
Escalate and follow up on materials issue promptly.
Prepare and issue material-related documents to communicate with the relevant ASML sectors.
Ensure the material tracking sheet is updated accurately and on time, and understood and followed by all relevant personnel.
Manage and provide guidance on customer site access permissions.
Coordinate the release of IT assets and ensure compliance with ASML operational standards.
Prepare laptops included necessary software and ASML tools for using in the FAB environment.
Maintain effective communication and resource sharing with other ASML sectors, providing support as needed.
Education
Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
Associate degree over 2 years of relevant experience.
Experience
Prefer 1–2 years of experience in customer support or logistics coordination.
New entry level or fresh graduates are also welcomed to apply.
Personal Skills
Ability to influence without direct authority over borrowed resources.
Capable of working in a dynamic and fast-paced environment.
Open to cultural differences and able to work effectively with sites of diverse cultures and practices.
Motivated, proactive, self-driven, and flexible.
Strong verbal and written communication skills in English.
Other information
Driver’s license required. Candidates need to travel to other locations (Pyeongtaek, Icheon, Cheongju) where the EUV installation supports are required, even with short notice.
Flexibility to accommodate schedule changes is required.
*** Please note that this is a one-year contract position, with the possibility of extension after the first year.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Skills Required
- Bachelor's degree in Business, Supply Chain, Engineering, or related field
- 1-2 years of experience in customer support or logistics coordination
- Driver's license
ASML Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASML and has not been reviewed or approved by ASML.
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Healthcare Strength — Health coverage is broad and employer‑funded to a significant degree, with multiple plan options plus mental health and wellness resources. Complementary offerings like onsite/virtual care, HSA contributions, and a gym subsidy strengthen the overall medical package.
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Parental & Family Support — Family‑forming benefits include paid parental leave, adoption assistance, IVF coverage, and practical supports like lactation rooms and milk‑shipment for travel. These provisions indicate substantial caregiving support across life stages.
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Leave & Time Off Breadth — Paid time off can reach a high ceiling when combining vacation and company holidays, with accruals increasing by tenure. Flexible workplace policies and a vacation sell‑back option add usability to the time‑off program.
ASML Insights
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
