EU IT Support Engineer

Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.
Job Purpose and Overview
As the IT Support Engineer in Amstelveen, you will support the IT functions within the organization, with a specific focus on end user PC support to the European business. You will be responsible for 1 st line support with more complex issues, maximizing the productivity of Dawn's IT systems provided to end users in the business. You are part of the EU IT Team, who is based in different locations throughout Europe.
What will you do as an IT Support Engineer at Dawn Foods?
Your main responsbilities and acitivities will be:

• Provide technical assistance to Dawn team members as assigned by the EU Helpdesk function
• Empower end users with knowledge to maximize the productivity from the IT tools provided to them
• Provide scheduled onsite support and maintenance to other Dawn EU locations when required
• Ensure support administration documentation is completed and accurate
• Ensure site IT asset records maintained and current
• Fully understand, promote and maintain the corporate culture and philosophy
• Maintain and improve quality standards on an on-going basis
• Collaborate with Dawn people at other locations for specific projects and adherence to corporate standards
• Support in the implementation of key EU IT projects

What does it take to be an IT Support Engineer at Dawn Foods?
You have approximately 1+ years of experience in a PC/User support role, you are organized and create processes when formal procedures might not have been established yet.
Furthermore, you recognize yourself in the following profile:

• Must be fluent in English (both verbal and written)
• Must be fluent in Dutch (both verbal and written)
• Available for 32-40 hours a week
• Willingness to travel to other Dawn EU locations
• Ability to work both independently and in a team orientated, collaborative environment.
• V alid driver's license and passport

If this sounds like the opportunity that you have been looking for, please click "Apply."
Why should you apply?
At Dawn you'll be part of an innovative company that recognizes and values your unique contributions and supports you in achieving your full potential. Our commitment to excellence extends to our employees, providing development opportunities to help you progress in your career. Our package includes:

• Competitive salary
• Pension Plan
• 25 days of annual leave + a day off to celebrate your birthday!
• Laptop and phone

You'll also be able to enjoy such benefits as:

• Hybrid Working; the opportunity to work from home on Friday
• Employee Assistance Program to support you and your family
• Volunteering program; spend a day volunteering in your local community
• Internal Recognition platform
• Access to over 10,000 courses on the Linkedin Learning platform
• Monthly wellness initiatives

#LI-Hybrid
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.
Requisition ID: 36207
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Date: Oct 9, 2024
If you need accommodation for any part of the employment process because of a disability, please send an email to [email protected].