Lenmar Consulting Inc

Escheatment Ops Analyst (Max $21/hr W2)

Posted 17 Days Ago

Be an Early Applicant

South Jordan, UT, USA

In-Office

21-21 Hourly

Entry level

Information Technology

The Role

Supports escheatment operations by responding to returned-mail inquiries, coordinating with clients and internal stakeholders, maintaining service levels, reconciling unclaimed assets, assisting with projects, and escalating process anomalies. The role requires strong communication, organization, critical thinking, problem-solving, project management, data-processing, and Microsoft Excel skills.

Summary Generated by Built In

Company Description

Finance

Job Description

Responsibilities:
-Respond to and coordinate with clients/business areas in regarding returned mail inquiries
-Respond to internal and external inquiries and ensure maintenance of SLAs
-Work with clients or internal stakeholders as information is required or requested
-Support the reconciling of unclaimed assets as needed
-Work on assigned projects on an as-needed basis to support Escheatment Operations
-Identify and escalate potential process anomalies to management in a timely manner

Qualifications
-Demonstrated experience identifying and addressing client needs: actively participating in discussions and meetings
-Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
-Ability to effectively present information and respond to questions from business areas, managers and clients.
-Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
-Project management capabilities.
-Strong critical thinking, organizational, and problem-solving skills.
-Considerable technical skills, large data management processing, and MS Excel experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Experience identifying and addressing client needs through discussions and meetings
Ability to balance workloads while meeting client expectations
Ability to provide timely, candid, and meaningful feedback
Ability to keep management informed of progress and issues
Ability to present information effectively and respond to questions from business areas, managers, and clients
Strong interpersonal and communication skills
Ability to establish excellent working relationships with internal business areas and clients
Project management capabilities
Strong critical thinking, organizational, and problem-solving skills
Technical skills and large data management processing experience
Microsoft Excel experience