ESaaS - MSD -Functional - D365 ERP Product Owner/Scrum Master

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Entry level
Information Technology
The Role
Own the end-to-end product lifecycle for Microsoft Dynamics 365 Finance and Operations solutions. Define product vision, roadmaps, value goals, and backlog priorities; translate business requirements into user stories and acceptance criteria; and lead Agile ceremonies and sprint delivery. Partner with Finance, Retail, and Supply Chain stakeholders on workshops, solution validation, and prioritization. Provide expertise in retail accounting, revenue recognition, reconciliation, inventory and cost accounting, and store-level financial operations.
Summary Generated by Built In

Product & Agile Skills

  • Product ownership / product management roles

  • Backlog management and prioritization

  • User story definition and acceptance criteria

  • Roadmap planning and release management

  • Agile delivery frameworks (Scrum, SAFe)

  • Ability to translate business requirements for technology teams and stay involved in every phase of delivery

     

     

Functional Skills

  • Finance & Accounting processes

    • Retail Accounting and POS integration flows

    • Supply Chain and Order-to-Cash processes

 

Soft Skills

  • Executive stakeholder communication

  • Strong analytical and problem-solving mindset

  • Ability to operate in global, cross-functional teams

Nice to Have

  • Certifications in Microsoft Dynamics 365 (Finance / Supply Chain / Solution Architect)

  • Experience in Retail industry transformation programs specializing in accounting

  • Exposure to AI-driven insights / analytics within ERP

  • Experience in multi-country / global rollouts

Responsibilities

1. Product Ownership & Strategy

  • Own the end-to-end product lifecycle for D365 F&O-based solutions

  • Define and maintain product vision, roadmap, and value realization goals

  • Prioritize features and backlog based on business value, ROI, and strategic alignment

  • Act as the voice of the customer/business stakeholders

2.. Business Engagement & Stakeholder Management

  • Partner with business leaders (Finance, Retail, Supply Chain) to identify opportunities

  • Drive workshops, requirement discussions, and solution validation sessions

  • Manage stakeholder expectations and ensure alignment on priorities and delivery timelines

3. Agile Delivery & Sprint Management

  • Own and manage product backlog, user stories, and acceptance criteria

  • Lead sprint planning, backlog grooming, and review sessions

  • Ensure timely delivery of sprints with focus on quality, velocity, and business value

  • Work closely with Scrum Masters, developers, and QA teams

4 Retail Accounting Expertise

  • Provide subject matter expertise on: 

    • Retail financial flows (invoices, ledgers, sales, returns, discounts, promotions)

    • Revenue recognition and reconciliation

    • Inventory and cost accounting

    • Store-level financial operations

  • Ensure D365 solutions align with retail accounting standards and compliance


Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.
About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Skills Required

  • Product ownership or product management experience
  • Backlog management and prioritization experience
  • User story definition and acceptance criteria experience
  • Roadmap planning and release management experience
  • Agile delivery experience with Scrum or SAFe
  • Ability to translate business requirements for technology teams
  • Finance and accounting process knowledge
  • Knowledge of retail accounting and POS integration flows
  • Knowledge of supply chain and order-to-cash processes
  • Executive stakeholder communication skills
  • Strong analytical and problem-solving skills
  • Ability to work in global, cross-functional teams
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
  • Microsoft Dynamics 365 Finance, Supply Chain, or Solution Architect certification
  • Retail industry transformation experience specializing in accounting
  • Exposure to AI-driven insights or analytics within ERP
  • Experience with multi-country or global rollouts

Zensar Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.

  • Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
  • Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
  • Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.

Zensar Technologies Insights

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The Company
HQ: Pune, Maharashtra
10,000 Employees
Year Founded: 2001

What We Do

Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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