The Role
This role involves administering and maintaining ERP systems, providing user support and training, and supporting operations to manage order processing efficiently.
Summary Generated by Built In
1. ERP System Management:
Requirements
Benefits
- Administer, configure, and maintain the ERP system to align with company operations.
- Ensure data integrity and high availability of the system at all times.
- Monitor system performance, troubleshoot issues, and implement corrective measures as needed.
- Develop, implement, and enforce policies, procedures, and controls related to system use and management.
- Provide end-user support by troubleshooting and resolving system-related issues promptly.
- Conduct training sessions to educate users on the ERP system's functionality and best practices.
- Develop and maintain user documentation and manuals to ensure users are informed and empowered to use the system efficiently.
- Manage inbound customer requests and verify space availability based on customer contracts.
- Handle daily outbound customer orders, ensuring timely communication and resolution of any order-related issues.
- Process inbound and outbound orders in both the ERP system and Warehouse Management System (WMS), ensuring smooth order processing.
- Collaborate with operations and delivery teams to ensure orders are completed accurately and on time.
- Monitor and track the end-to-end order cycle to ensure proper execution and resolve any discrepancies.
Requirements
Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Logistics, or a related field.
2–4 years of experience
Benefits
- A dynamic and fast-paced work environment with opportunities for personal and professional growth.
- Competitive salary and benefits package.
- A collaborative team culture that encourages innovation and continuous improvement.
- Opportunity to have a significant impact on a rapidly growing organization.
Skills Required
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Logistics, or a related field
- 2-4 years of experience
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The Company
What We Do
ILLA is an asset-light, FMCG-focused middle mile delivery logistics company that provides web-enabled freight forwarding solutions and operates a digital trucking and delivery platform to streamline transportation and delivery operations for businesses.
