Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.
BASIC PURPOSE:
The ERP Testing & Billing Analyst supports the Oracle ERP implementation with a focused emphasis on UAT and Parallel Testing for business billing scenarios, and partners with Billing, Accounts Receivable, Payroll, Operations, IT, and ERP project resources to document business scenarios, execute test scripts, validate billing outputs, identify defects, support issue resolution, and help ensure business readiness for go-live.
ESSENTIAL FUNCTIONS:
- Business Scenario Development: Partner with Billing, AR, Payroll, Operations, and ERP workstream leads to identify, document, and maintain end-to-end billing scenarios required for UAT and Parallel Testing.
- UAT Test Execution: Execute assigned UAT test scripts, document results, capture supporting evidence, and confirm that Oracle ERP functionality supports defined business requirements and billing outcomes.
- Parallel Testing Support: Support Parallel Testing by validating billing transactions, comparing expected results to Oracle ERP outputs, researching discrepancies, and escalating variances for resolution.
- Billing Validation: Review billing calculations, customer invoice outputs, contract/project billing scenarios, adjustments, and downstream impacts to AR and reporting to confirm accuracy and completeness.
- Defect Identification and Tracking: Document testing defects clearly, including scenario details, evidence, expected results, actual results, business impact, and retest outcomes in the appropriate project tracking tools.
- Cross-Functional Coordination: Work closely with functional consultants, IT, project managers, business SMEs, and production billing leaders to resolve testing issues and support business sign-off activities.
- Process Documentation: Assist with documenting future-state billing processes, job aids, testing evidence, issue-resolution notes, and business readiness materials for the production Billing organization.
- Reporting and Status Updates: Provide timely updates on assigned testing activities, risks, open defects, retesting progress, and business readiness concerns.
- All other duties as assigned.
QUALIFICATIONS:
- Bachelor’s degree in business, accounting, finance, information technology, healthcare administration, or a related field is desired.
- 2+ years of billing, revenue operations, ERP, finance operations, project accounting, staffing operations, or related business process experience is desired.
- 2-5 years’ experience supporting UAT, Parallel Testing, system implementation, billing validation, or operational readiness activities required.
- Oracle ERP, Oracle Fusion, PPM, Contracts, or Project Billing exposure is a plus but not required.
- Strong analytical skills with the ability to review detailed billing outputs, identify variances, research root causes, and document findings clearly.
- Proficiency with Excel and comfort working with testing trackers, issue logs, shared files, and project management tools.
- Strong written and verbal communication skills; ability to communicate business issues clearly to both technical and non-technical stakeholders.
- Exceptional organization, diligence, follow-through, and ability to manage multiple testing priorities in a fast-paced project environment.
- Familiarity with the staffing industry, preferably within the healthcare sector, is highly desirable.
Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.
Benefits
Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.
Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability
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Skills Required
- 2-5 years of experience supporting UAT, parallel testing, system implementation, billing validation, or operational readiness activities
- Bachelor's degree in business, accounting, finance, information technology, healthcare administration, or a related field
- 2+ years of billing, revenue operations, ERP, finance operations, project accounting, staffing operations, or related business process experience
- Strong analytical skills for reviewing billing outputs, identifying variances, researching root causes, and documenting findings
- Proficiency with Excel and testing trackers, issue logs, shared files, and project management tools
- Strong written and verbal communication skills with technical and non-technical stakeholders
- Exceptional organization, diligence, follow-through, and ability to manage multiple testing priorities
- Oracle ERP, Oracle Fusion, PPM, Contracts, or Project Billing exposure
- Familiarity with the staffing industry, preferably healthcare staffing
Cross Country Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cross Country Healthcare and has not been reviewed or approved by Cross Country Healthcare.
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Healthcare Strength — The benefits package includes medical, dental, and vision coverage, plus life insurance and short- and long-term disability; travel clinicians can also access dependent coverage and professional liability coverage. Feedback suggests these offerings are broad and valued, with medical benefits specifically highlighted.
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Retirement Support — A 401(k) with company match is part of the stated package for many roles. Feedback suggests the 401(k) match is appreciated and noted among stronger elements of the total rewards.
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Parental & Family Support — Parental leave is called out positively alongside family-oriented supports such as disability coverage and EAP resources. Feedback suggests these elements contribute meaningfully to the overall package.
Cross Country Healthcare Insights
What We Do
Cross Country Healthcare is a market-leading, tech-enabled workforce solutions and advisory firm serving healthcare organizations. It provides healthcare staffing, permanent placement, workforce management technology, and insight and advisory services, helping clients address complex labor challenges. The company supports clinical and nonclinical workforce needs across healthcare facilities while connecting nurses, physicians, allied professionals, and other talent with career opportunities through flexible staffing models.








