We are looking for a highly proactive and execution-oriented
ERP Project Lead / Business Analyst to support multiple ongoing ERP and
business transformation initiatives.
The ideal candidate will act as the bridge between business
users, project teams, IT, and implementation partners, ensuring seamless
coordination, timely decision-making, effective communication, and successful
execution of project activities.
The primary focus of this role is project execution,
stakeholder coordination, CRP facilitation, UAT management, issue tracking, and
business engagement across supply chain, Logistics and Manufacturing.
Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O)
is preferred but not mandatory.
Key Responsibilities
Project Coordination & Execution
- Support
multiple project work streams and delivery timelines simultaneously.
- Coordinate
project activities between business teams, IT teams, vendors, and
implementation partners.
- Track
project milestones, risks, issues, dependencies, and action items.
- Ensure
timely follow-up and closure of project deliverables.
- Organize
and facilitate project meetings, workshops, and status review sessions.
- Prepare
project status reports and management updates.
Business Engagement & Stakeholder Management
- Act
as the primary coordination point between business users and project
teams.
- Facilitate
requirement clarification discussions and business workshops.
- Build
strong relationships with key stakeholders and business process owners.
- Ensure
business concerns and requirements are properly captured and addressed.
- Drive
collaboration across departments and project teams.
CRP, UAT & Business Readiness
- Plan
and coordinate Conference Room Pilot (CRP) sessions.
- Manage
User Acceptance Testing (UAT) activities and schedules.
- Prepare
and review test scenarios, test scripts, and business validations.
- Track
testing progress, defects, and resolution activities.
- Coordinate
business sign-off and deployment readiness activities.
Documentation & Reporting
- Prepare
meeting minutes, action trackers, and project documentation.
- Maintain
project logs, issue registers, and decision records.
- Follow
up with stakeholders to ensure actions are completed on time.
- Support
governance and project reporting requirements.
Go-Live & Hypercare Support
- Assist
with deployment planning and execution activities.
- Coordinate
go-live readiness reviews.
- Support
post-go-live issue management and business stabilization activities.
- Ensure
smooth transition from project implementation to business operations.
Requirements
Required Qualifications
- Bachelor’s
degree in business administration, Finance, Accounting, Information
Technology, Engineering, or related discipline.
- 10+
years of experience in ERP implementation, business transformation, or
project coordination roles.
- Experience
working with cross-functional business and IT teams.
- Strong
understanding of project delivery lifecycle, CRP, UAT, and go-live
activities.
Preferred Experience
- Experience
with Microsoft Dynamics 365, SAP, Oracle, or other ERP systems.
- Exposure
to Finance, Procurement, Supply Chain, logistics and Manufacturing.
- Experience
in Construction, Real Estate, Manufacturing, or Industrial sectors.
- Project
Management certification (PMP, PRINCE2, Agile, Scrum) is an advantage.
Key Skills
Functional & Coordination Skills
- Business
Process Understanding
- Stakeholder
Management
- Requirement
Gathering
- Business
Workshops Facilitation
- CRP
& UAT Coordination
- Project
Tracking & Follow-up
- Risk
& Issue Management
- Documentation
& Reporting
Personal Attributes
- Strong
ownership and accountability.
- Excellent
communication and interpersonal skills.
- Highly
organized and detail oriented.
- Ability
to manage multiple priorities simultaneously.
- Strong
problem-solving and coordination skills.
- Delivery-focused
mindset with a hands-on approach.
Skills Required
- Bachelor's degree in business administration, finance, accounting, information technology, engineering, or a related discipline
- 10+ years of experience in ERP implementation, business transformation, or project coordination roles
- Experience working with cross-functional business and IT teams
- Strong understanding of project delivery lifecycle, CRP, UAT, and go-live activities
- Experience with Microsoft Dynamics 365, SAP, Oracle, or other ERP systems
- Exposure to finance, procurement, supply chain, logistics, and manufacturing
- Experience in construction, real estate, manufacturing, or industrial sectors
- Project management certification such as PMP, PRINCE2, Agile, or Scrum
What We Do
TechCarrot is a global IT services provider and digital-transformation partner, delivering cost-effective, customer-centric digital solutions to clients worldwide. Its 200-plus technology specialists provide services across multiple industries, aiming to create seamless customer experiences and support client growth. Founded in 2016 and headquartered in Dubai, the company serves the Middle East and Africa through UAE operations, APAC through India, and has also expanded into the United States and the Netherlands.







