Our Test Lab is looking for a Sales Support Manager to join our team in our South East Valley office. The Sales support Manager learns the role by supporting top Sales Execs. This client advocate will have a key role in championing our Sr Sales Execs grow the business by such great service and support we leave our clients in shock & awe about the elite customer service they receive every time they interact with us.
Learn the ropes under our successful Sales Execs that help our Sales Support Execs learn the business. We maintain past and new customers while learning all the details in the selling process. We loop in our engineers during the gathering the project details prior to a Discovery Call.
Responsibilities:
- Our Sales Support managers stay in close touch with company’s engineers while monitoring the next steps in the sales cycle to ensure balls don’t get dropped.
- This is role is heavy customer service, being a customer advocate, being in the details, sales support role with a little project management, scheduling, client account feedback reviews & occasional trade shows mixed in.
- The ideal candidate comes with some college experience, customer service, sales, follow up, inside sales support. Experience, or is a good prior job. Continually improving the entire customer experience is a critical factor in this role.
- Customer support –You are strong on the phones, Answer calls and emails from clients, identify their needs and get them on a call with our Sr Execs new products or services.
Requirements:
- Some relevant college experience is a plus.
- Hands-on experience with taking and managing phone calls
- Experience with CRM software
- Familiarity with MS programs, WORD, EXCEL.
- Understanding of sales performance metrics
- You were made for success
Our Sales Support managers stay in close touch with our customers while getting support from our company’s engineers while managing the next steps in the sales cycle to ensure balls don’t get dropped.
This is role is heavy customer service, being a customer advocate, being in the details & sales support role with a little project management, scheduling, client account feedback reviews & occasional trade shows mixed in.
The ideal candidate comes with some college experience, customer service, sales, follow up, inside sales support. Best Buy Sales Experience, or Cell phone Sales is a good fit. Constantly & Continually improving the entire customer experience is a critical factor in this role.
Learn the ropes under our successful Sales Execs that help our Sales Support Execs learn the business. We maintain past and new customers while learning all the details in the selling process. We loop in our engineers during the gathering the project details prior to a Discovery Call.
About our Company:
Our company tests Electronics Manufacturers' latest electronics and new prototypes coming out prior to getting to market. This is mandatory testing. From aircraft Wi-Fi, Radar, IoT, Transmitters, Sensors, medical equipment, solar panels, Cellular devices, GPS and much, much more! You'll see the latest exciting product releases.
Company benefits includes benefits like health care, paid time off, retirement savings and investment in professional development.
First come first serve covered parking too.
Come and grow from Sr Sales Execs how to become a top performer in a high tech business.
Base Salary plus commissions should be $75,000 plus.
What We Do
Compliance Testing (CT) has provided accurate & reliable, electronic regulatory product-testing since 1963 for global agencies like FCC, European Union, UK, Canada, South Korea, Japan, Australia, New Zealand & more.
We open the doors to global markets for our clients including…
APCO Project 25 standards for interoperable land mobile radio (LMR) systems. The Only Independent DHS Recognized P25 Test lab.
P25 System Managers -
Installed System Verification
ISSI/CSSI Interoperability Field Testing
Cyber Security Reviews & Mitigation
P25 Equipment Suppliers -
Performance Testing
Interoperability Testing
Conformance Testing
ISSI / CSSI Product Development Support
SDOC’s & Test Reports
Document Submittal to DHS
-Telecom & Wireless (LTE, 5G, Signal Boosters, Backhaul, Bluetooth, Network Devices)
-Smart Home, Smart City, IoT & Consumer Electronics (Microwaves, Thermostats, Sensors, Motion Detectors, Displays, Security Cameras & Systems, Smart Plugs, Smart Locks, LED Smart Lighting, Smart Appliances, Audio / Visual)
-Industrial Equipment (Industrial Automation Equipment, Oil & Gas Detectors, Mining & Metals, Safety, Power Transmission Equipment, Motors and Motor Controls, Automotive and Transportation, Machine Manufacturing, RFIDs, 3D Printing, Energy and Power)
-MedTech, Medical, Health & Wellness (Wearables, Heart Monitors, Ventilators, Diagnostics, Cardiology, Orthopedic, Ophthalmology, Endoscopy, and Diabetes-Care).
-FCC Certifications
-FCC Part 15
-EMC / EMC Testing & Measurement
-RF, Radio Frequency Testing & Measurement
-Product Safety
-CE (RED) Testing & Certification
-Telecommunications Certification Body (TCB).
Schedule a Complementary Phone or Zoom Video Technical Product Review Today Here: https://bit.ly/3dVpQD9
Global Service Provider Headquartered in #Phoenix, #Arizona - #YesPHX #YesAZ #Arizona #EmergingTech #5G #LTE #IoT #IEEE #FCC #NIST #ComplianceTesting #El