Entry Level Marketing Communications Assistant

Posted 2 Days Ago
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Tampa, FL
Junior
AdTech • Marketing Tech
The Role
The Entry Level Marketing Communications Assistant will support the sales and marketing team by processing customer inquiries, facilitating account setups, and analyzing reporting procedures. This role emphasizes excellent communication and organizational skills while fostering a positive customer experience.
Summary Generated by Built In

We deliver innovative solutions for campaign management through personal engagement, intuitive interactions, and fostering an environment where the customers truly do come first. Our campaign management sales and marketing teams are dedicated to treating each consumer with individual attention and focus to improve the overall customer experience and service satisfaction consistently. We are seeking a new addition to our sales and marketing team focused on delivering quality care to our valued customers.

Summary of the Position: The Entry Level Marketing Communications Assistant will be based in our corporate Tampa sales office. The right candidate will be an integral part of our talented sales team, supporting our continued growth.

Primary Duties of Entry Level Marketing Communications Assistant :

  • Process all customer inquiries regarding product availability and service area, product description and application, account status, and sales order tracking
  • Facilitate new account setup, price point adjustments, product information and literature, and basic questions
  • Process all sales orders and establish credits as necessary
  • Develop and analyze reporting procedures for customers and basic protocol
  • Perform other duties as assigned

Key Entry Level Marketing Communications Assistant Accountabilities:

  • Excellent communication skills in multiple avenues (written and verbal)
  • Ability to assume leadership responsibilities with minimal supervision
  • Demonstrated organizational skills, work planning, and forward-thinking
  • Ability to adapt, accept, and promote changes while contributing to a team-centric environment
  • Ability to follow and promote company policies and procedures

The ideal candidate should possess the following qualities:

  • Bachelor’s degree preferred
  • Minimum of 1-2 years of customer service or sales with demonstrated leadership responsibilities
  • Excellent verbal and written communication skills
  • Willingness to learn
  • Desire to achieve and drive to excel
  • Self-motivated with a persistent work ethic
  • Ability to multitask and stay organized while learning new information about our customers and their industries
  • Possess the ability to maintain a positive attitude
The Company
HQ: Columbia, MD
23 Employees
On-site Workplace

What We Do

Highland Management Group has earned a name as a valued partner to our clients by forming an elite group of experts who share a passion for achieving great things. We are happy to work with the most qualified marketing experts who, with their creativity, helps us shine in the industry. We have appreciated and sustained productive talent and then utilized that talent to achieve marketing results for clients.

At Highland Management Group, we believe passionate people deliver better. We don’t merely demonstrate how to do a job; we develop our new associates into business professionals.

We take continued growth and development seriously; these aspects are non-negotiable for the organization and our team. It is only natural then that we invest generously in the development of our team. Once onboard, we pair each new associate with a seasoned mentor who takes on the responsibility of transforming said associate into a successful manager. Our continued focus is on providing our team with the best learning tools and fueling the organization’s expansion plans and goals of opening new offices in newer markets. We implement a one-on-one approach with our trainees to capitalize on their individual strengths and pave the way for the all-around personal development of our associates.

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