Enterprise Training Manager

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2 Locations
In-Office
Healthtech
The Role

RxSense is a leading healthcare technology company delivering innovative solutions for pharmacy benefits and prescription savings. Our enterprise platform brings transparency, flexibility, and efficiency to pharmacy benefit management, helping clients streamline operations and enabling consumers to save on prescriptions. By integrating intelligence across the pharmacy ecosystem, RxSense makes cost-effective healthcare more accessible. Whether for PBMs, pharmacies, or individuals, our solutions help modernize operations, reduce costs, and improve outcomes. 

RxSense also owns and operates SingleCare, a free prescription savings service that offers consumers access to consistently low prices on prescription drugs. Through its partnerships with the country’s largest pharmacies and grocers, including CVS, Walgreens, Walmart, Kroger and Albertsons, SingleCare improves access and adherence to affordable medications and has helped millions of Americans save over $11 billion on their medications. 

RxSense is a great place to work! Our company has earned several prestigious awards, including Fast Company’s Most Innovative Companies, Forbes’ Top Startup Employers, Modern Healthcare's Best Places to Work in Healthcare, and Inc’s Best in Business and Best Workplaces.

Position Summary  

The Enterprise Training Manager is responsible for demonstrating the capabilities of RxSense technology solutions to internal employees, and RxSense Clients. The ideal candidate will be responsible for assisting with the development of technical training courses for all levels (beginner, intermediate and advanced) and coordinate product-related trainings, including presentations of new features and simulation activities in a demo environment. The role will identify, design, implement, track, evaluate, and monitor the training needs of new and existing employees, and RxSense Clients.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for keeping abreast with RxSense product enhancements. Updates new training curriculum to address any changes. 
  • Develops a high degree of knowledge about pharmacy claims and RxSense claims platforms.
  • Ability to rapidly learn new technologies/tools and context of usage.
  • Ability to learn new training skills and gain experience in areas including learning plans’ design, course curriculums, preparation, and presentation of materials.
  • Editorial skills should include demonstrated ability to write clear, concise, and accurate technical documentation.
  • Facilitates training modules, materials, and presentations that are specific to RxSense® products and services.
  • Provides coaching and offers constructive feedback to learners to promote learning development.
  • Ensures the technology is prepped and up to date, prior to all training sessions.
  • Maintains training calendars for RxSense products and services across the enterprise.
  • Actively pursue feedback to continuously improve training curriculum.
  • Regularly attends and actively participates in company meetings as requested.
  • Exhibits compliant and ethical behavior in the performance of job responsibilities, including complying with all applicable federal and state laws and regulations, 
  • Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. 
  • Demonstrates flexibility in areas such as job duties and schedule in order to aid in better serving our customer’s business and operational goals.

Education/Experience:

  • A Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
  • Proficiency in developing and deploying technology-related training or training support.
  • 2+ years of client relationship management.
  • Strong presentation skills with the ability to conduct trainings to all levels of the organization and with RxSense
  • Experience within the PBM industry, including the understanding of pharmacy benefit strategies

Salary Range: $66,000 - $98,000

RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin.  Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status.  We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings. 

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The Company
HQ: Boston, Massachusetts
280 Employees
Year Founded: 2015

What We Do

RxSense (www.rxsense.com) is a high growth and mission-driven healthcare technology company that provides sophisticated cloud-based enterprise solutions for flexible, efficient, and transparent pharmacy benefits administration, claims processing and advanced analytics serving pharmacy benefit managers, health plans, health systems, as well as new and non-traditional industry entrants. RxSense also utilizes its advanced platform and direct contracts with the nation's largest pharmacies (including CVS, Walmart and Walgreens) to deliver consistently low prices direct to consumers on prescription drugs through its SingleCare (www.singlecare.com)prescription savings services. RxSense's mission is to deliver industry leading technology solutions that improve healthcare transparency and access to more affordable medications for millions across America.

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