Enterprise Technology Lead, Senior Manager

Posted Yesterday
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El Segundo, CA, USA
In-Office
154K-199K Annually
Senior level
Biotech
The Role
Leads enterprise technology strategy, architecture, support, and delivery for cell order management and supply chain platforms. Manages analysts, vendors, roadmaps, releases, integrations, incidents, service governance, and operational resilience across Oracle, SAP, Salesforce, and related systems. Partners with business and technology stakeholders to deliver compliant, scalable solutions and measurable value in a regulated life sciences environment.
Summary Generated by Built In

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet.

Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows.


Job Description

As Enterprise Technology Lead, Senior Manager, you will provide strategic and technical leadership for Kite’s cell order management and supply chain technology landscape, while serving as a trusted technology partner to business stakeholders. You will translate business priorities into scalable, reliable, and compliant technology solutions, champion cross-functional collaboration, and ensure technology investments deliver measurable business value while supporting regulatory compliance and operational excellence.


Lead a team of onshore and offshore functional/technical analysts. Establish the support model and performance management with the system integration partner, manage resource allocations, define technical standards, and be the primary point of escalation.


This role will serve as the local technical lead for critical incidents affecting patient treatment, supply chain logistics, chain of custody/identify, labeling support issues, and other time-sensitive operations.


This is an exciting opportunity to join one of the global leaders in cell therapy. We need colleagues interested in change, in challenge and in building a new future together.

 

Kite, A Gilead Company

At Kite, we are at the forefront of immunotherapy and engineered T cell therapy. We are helping change the paradigm of cancer treatment and are revolutionizing individually tailored treatments. That means a fast moving and constantly changing environment, where we make discoveries every day – discoveries that include our own capabilities and individual potential. We’re seeking to recruit highly motivated talent to join our exciting mission, in the development of innovative cell therapies and their application to the treatment of patients with cancer.

 

The Team

You will be an integral and highly visible part of Kite’s global IT team. Your efforts will support the definition of a global IT strategy and accompanying roadmap for Kite’s mission of treating and curing cancer with cell therapy.

 

 

Essential Duties and Job Functions


General responsibilities for this position will include (but are not limited to) the following:


  • Build trusted relationships with leaders and stakeholders across Supply Chain, Manufacturing, Logistics, Quality, and Patient Operations; understand their priorities and translate business needs into technology strategies, roadmaps, and executable solutions.
  • Lead cross-functional alignment across business, IT, vendors, and support organizations by facilitating decisions, clarifying priorities and trade-offs, and driving issues through resolution to achieve successful business outcomes.
  • Serve as the technical authority for Kite Konnect Enterprise and Supply Chain architecture, integrations, APIs, customizations, interfaces, and data management solutions, ensuring designs are scalable, supportable, reliable, and aligned with Gilead architecture standards.
  • Own the Kite Konnect Enterprise and Supply Chain IT business capability roadmap in partnership with business stakeholders, balancing operational needs, compliance requirements, technical modernization, and strategic growth initiatives.Oversee Kite Konnect Enterprise and Supply Chain IT release planning, SDLC governance, environment management, deployment readiness, testing strategies, change management, patching, upgrades, and rollback procedures to ensure safe and effective delivery of system changes.
  • Own the health, stability, performance, and operational resilience of Kite Konnect Enterprise and Supply Chain platforms and integrations, including incident response, root cause analysis, corrective actions, service metrics, monitoring, and support governance.
  • Lead integration and data-related activities across Oracle EBS, SAP, Salesforce, and downstream applications, including reliability, error handling, interoperability, data quality, migration, reconciliation, and master data governance.
  • Provide directions to managed service providers, implementation partners, and support teams; manage priorities, backlog, resource planning, service delivery performance, SLAs, and partner accountability.
  • Communicate system health, risks, incidents, project status, recommendations, and operational trends to leadership, business partners, vendors, and cross-functional teams.


Basic Qualifications:

 

  • Master's Degree and 8+ years of relevant experience in IT OR
  • Bachelor's Degree and 12+ years relevant experience in IT

Knowledge, Experience and Skills

 

  • 10+ years of experience supporting ERP platforms, including Oracle E-Business Suite, SAP S/4HANA, SAP ECC, and related applications.
  • 5+ years of experience leading digital operations, technical delivery, production support, or managed service teams in a complex global environment.
  • Demonstrated ability to build trusted relationships with senior business and technology stakeholders, develop a strong understanding of operational priorities, and influence technology decisions as a strategic advisor.
  • Strong business acumen and the ability to connect technology strategy, architecture, and delivery decisions to operational outcomes, patient impact, risk reduction, and measurable business value.
  • Strong understanding of end-to-end supply chain, manufacturing, logistics, finance, order-to-cash, procure-to-pay, inventory, warehouse management, and related life sciences business processes.
  • Hands-on experience with migration, integration, and application delivery across platforms such as: Oracle EBS, SAP, Salesforce, Veeva, Sitecore, and downstream related systems.
  • Strong technical knowledge of middleware platforms, APIs, web services, event-driven integrations, integration patterns, data transformation, reconciliation, data quality, and master data management.
  • Experience with digital operations and support governance, including incident and problem management, ITIL service management, monitoring, operational reporting, root cause analysis, corrective actions, change and release management, environment management, and risk mitigation.
  • Proven ability to lead solution design reviews, establish technical standards, oversee SDLC delivery, manage third-party vendors and global delivery partners, and drive outcomes in a matrixed organization.
  • Strong systems thinking, analytical problem-solving, communication, facilitation, stakeholder management, influencing, project/portfolio management, ownership, accountability, and operational rigor.
  • Ability to balance strategic planning with hands-on operational execution, manage competing priorities in a fast-paced environment, and communicate complex technology considerations, risks, options, and recommendations in clear business terms across technical, operational, and executive audiences.
  • Significant relevant experience in commercial life science, pharmaceutical, or similarly regulated environment preferred; occasional travel to Kite/Gilead locations may be required.

 

Behaviors


  • Resilient with the ability to perform in an ambiguous environment and under pressure.
  • Ability to engage and manage multiple stakeholders – at all levels – to achieve objectives.
  • Consultative and collaborative, with the ability to listen, challenge constructively, build alignment, and influence outcomes without direct authority.
  • Versatile - with the ability to deliver against a broad set of objectives and competing priorities concurrently.
  • Consistent excellence in both planning and execution.
  • Organized and disciplined with a systematic approach to problem solving.
  • Honest and credible.

 



 

The salary range for this position is: $153,935.00 - $199,210.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.


Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com. Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma.
 

For jobs in the United States:

Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Kite Pharma will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Kite Pharma provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Kite Pharma Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

Skills Required

  • Master's degree and 8+ years of relevant IT experience, or bachelor's degree and 12+ years of relevant IT experience
  • 10+ years supporting ERP platforms, including Oracle E-Business Suite, SAP S/4HANA, SAP ECC, and related applications
  • 5+ years leading digital operations, technical delivery, production support, or managed service teams in a complex global environment
  • Experience with Oracle EBS, SAP, Salesforce, Veeva, Sitecore, and related downstream systems
  • Strong knowledge of middleware, APIs, web services, event-driven integrations, data transformation, reconciliation, data quality, and master data management
  • Experience with incident and problem management, ITIL service management, monitoring, operational reporting, root cause analysis, corrective actions, change and release management, environment management, and risk mitigation
  • Experience leading solution design reviews, establishing technical standards, overseeing SDLC delivery, and managing third-party vendors and global delivery partners
  • Strong understanding of supply chain, manufacturing, logistics, finance, order-to-cash, procure-to-pay, inventory, warehouse management, and related life sciences business processes
  • Strong stakeholder management, communication, facilitation, influencing, project or portfolio management, analytical problem-solving, and operational leadership skills
  • Relevant experience in a commercial life sciences, pharmaceutical, or similarly regulated environment

Gilead Sciences Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gilead Sciences and has not been reviewed or approved by Gilead Sciences.

  • Fair & Transparent Compensation — Pay is considered competitive and fair relative to roles, frequently cited as a standout strength. Feedback suggests compensation compares well within biotech and is a notable reason employees feel valued.
  • Equity Value & Accessibility — Stock awards and an employee stock purchase program are consistently described as meaningful parts of total compensation. Equity components are seen as accessible and enhance long‑term wealth building.
  • Retirement Support — A strong company 401(k) match with immediate vesting is often singled out as a differentiator. This support is perceived to significantly boost long‑term financial security.

Gilead Sciences Insights

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The Company
HQ: Foster City, CA
14,337 Employees
Year Founded: 1987

What We Do

The way we see it, the impossible is not impossible. It’s simply what hasn’t been achieved yet. For more than 30 years, we’ve pursued it, chased it down, tackled it for answers and surrounded it for a way in. We have worked tirelessly to bring forward medicines for life-threatening diseases. Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving lives of people around the world. For us, nothing is impossible – because of the people we work with, the communities we stand with and the partners we push forward with. Our ~12,000 employees band together through science, grit, compassion and courage to prove the impossible wrong. At Gilead, the tangible results of your contributions are evident. Where every individual matters. Where all employees can enhance their skills through ongoing development. And where we start every day with one question: “What’s next?” Social Media Guidelines: https://gilead.inc/3t1m7d5

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