Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This role will require location in the NJ territory.
Role Description
Collaborate with account teams to evaluate customer data center environments and understand current infrastructure and technology needs.
Design and recommend infrastructure solutions that align with customer requirements, budgets, and business objectives.
Support the development of solution proposals, including technical documentation and configurations.
Build and maintain working relationships with OEMs and technology partners to stay current on product updates and capabilities.
Provide technical support and product training to sales teams and customers to enhance solution understanding and positioning.
Partner with Field Account Executives to support customer engagements and act as a technical resource throughout the sales cycle.
Assist in managing the solutions pipeline by supporting opportunity identification, qualification, and solution alignment.
Identify opportunities across Data Center, Cloud, Networking, Security, Collaboration, and Services offerings.
Participate in customer meetings to present solutions and respond to technical questions.
Contribute to the development of technical selling skills within the sales organization through training and knowledge sharing.
Behaviors and Competencies
Communication: Clearly explains technical concepts to both technical and non-technical audiences.
Presentation Skills: Effectively delivers solution presentations tailored to customer needs.
Problem Solving: Identifies customer challenges and supports the development of practical solutions.
Collaboration: Works effectively with sales, technical teams, and partners to achieve shared goals.
Organization: Manages multiple opportunities and tasks while maintaining attention to detail.
Relationship Building: Develops strong working relationships with customers, partners, and internal teams.
Results Orientation: Supports sales efforts with a focus on achieving business and revenue goals.
Initiative: Demonstrates a proactive approach to learning, problem-solving, and customer engagement.
Skill Level Requirements
Working knowledge of data center technologies, including hybrid cloud, virtualization, and infrastructure solutions.
Familiarity with technologies such as hypervisors, containerization, software-defined data center (SDDC), and automation tools.
Experience supporting pre-sales activities and communicating technical value to customers.
• Understanding of leading technology platforms (e.g., Dell, HPE, Cisco, NetApp, Pure Storage, AWS, Azure, VMware, Nutanix).
Knowledge of data protection, disaster recovery, and high availability concepts.
Ability to translate technical features into business value for customers.
Other Requirements
Bachelor’s degree or equivalent relevant experience required.
3–5 years of experience in a Solutions Engineer, pre-sales, or similar technical role.
Relevant certifications in infrastructure, cloud, or vendor technologies preferred.
Willingness to travel to customer, partner, and company events as needed.
The base salary range for this position is $112,000 – $182,000 . The estimated on-target earnings, or OTE, which includes a base salary and bonus, are $160,000 - $260,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Location in the NJ territory
- Bachelor's degree or equivalent relevant experience
- 3-5 years experience in Solutions Engineer, pre-sales, or similar technical role
- Working knowledge of data center technologies including hybrid cloud, virtualization, and infrastructure solutions
- Familiarity with hypervisors, containerization, software-defined data center (SDDC), and automation tools
- Experience supporting pre-sales activities and communicating technical value to customers
- Understanding of leading technology platforms (Dell, HPE, Cisco, NetApp, Pure Storage, AWS, Azure, VMware, Nutanix)
- Knowledge of data protection, disaster recovery, and high availability concepts
- Relevant certifications in infrastructure, cloud, or vendor technologies
- Willingness to travel to customer, partner, and company events as needed
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
