Enterprise Account Executive
Relay, one of the fastest growing and most highly decorated technology companies in the Philadelphia region, is looking for an experienced Account Manager to join its fast-paced team. Our vision is to fundamentally change the way that businesses and their customers communicate. Our mission is to give businesses the power to create the easiest, most convenient customer interactions. And our success is marked by the millions of people who use the Relay communications platform every day to connect and communicate with the most important businesses in their lives.
Job Responsibilities
We are looking for an experienced Account Executive that has a strong sales track record in the technology sector developing, qualifying, and closing new business SaaS deals. As a Relay Account Executive, you will build Relay’s pipeline, drive revenue, and ensure long-term success in the vertical. Additionally, you will:
- Own the full sales cycle from prospecting to close and drive new business sales in one of our verticals
- Establish and navigate relationships with senior executives and decision-makers
- Command, report, and forecast sales activity
- Generate scalable revenue and hit target quota on a quarterly and annual basis
- Foster new relationships for Relay through your own outbound efforts and with the help of our BDR ream
- Target account selling (prospecting/lead generation, qualification, and scoping, closing strategies, negotiations, etc.)
- Collaborate with Relay’s marketing team to develop and execute demand generation campaigns
- Develop and maintain in-depth knowledge of Relay’s product and pricing
- Join sales and marketing members at industry events and roadshows
Indicators of Success
The ideal candidate will be an ambitious individual who embraces the start-up mentality and the “agile” work environment of a growth-oriented business. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for co-workers. In addition, the ideal candidate will have:
- High energy, be an over achiever who will be able to define our strategy
- Strong verbal, written, and listening communication skills
- Knowledge of how to meet ambitious individual and team-wide sales quotas
Relevant Experience
- Proven work experience as an Account Executive or relevant role
- 8-10+ years as a sales hunter with relevant enterprise SaaS experience
- Deep discovery skills – knowing how to ask the questions to get to the needs
- Proven history of exceptional quota attainment
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organizations, including executive and C-level
- A track record of successful enterprise software sales to multiple industries
- Familiarity with customer experience management solutions, customer journeys, and customer satisfaction survey technologies (e.g. Net Promoter Score)
- Salesforce.com experience
- Experience managing a pipeline and closing SaaS contracts
- Experience in the consulting industry, or in an analytical, consultative role
- Experience in one of our core verticals (healthcare, financial services)
- SaaS, B2B2C experience, is a plus
Top Skills
What We Do
We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.
