As an Enterprise SDR (Associate SDM,) you'll be part of a purpose-driven team providing a game-changing product that makes an extraordinary difference in our customers’ lives. This is a high-impact, experienced role focused on generating business within the Enterprise segment within Australia.
***You will be required to work east coast Australian hours.
What you'll do:
Your focus will be on intentional, strategic engagement and direct pipeline accountability within the Enterprise market.
• Business Development Support: Support in the development of new mega enterprise business to sell Service Titan's product and services through relationships, cold calling, trade shows, and conferences.
• Pipeline Generation: Generate new business opportunities through outbound cold calling campaigns, generating pipeline to hit an individual quota and conversion metrics per company standards.
• Sales Cycle Support: Act as a support contact for prospects throughout the sales cycle.
• Campaign Management: Coordinate meetings with various internal stakeholders and prospective customers; project and manage open campaigns/sequences via email, task, and call completion.
• Lead Qualification: Contact and qualify in-bound leads, complete needs assessment, and schedule demos for sales consultants.
• Needs Assessment: Identify client needs and collect appropriate products/services for client needs.
• Deal Organization: Assist in sales collateral and deal organization throughout the sales process to progress deals in a positive direction.
• Internal Collaboration: Work with internal resources to include Solution Engineering, Partnerships, Pro Products, Client Services, FP&A, and the Product teams.
• Market Awareness: Proactively seek new business opportunities in the market and stay up to date with new products/services and new pricing/payment plans.
• Team Alignment: Report to the SDM Manager and work closely with the team focused on Strategic Accounts.
What you'll bring:
This role requires proven experience and an understanding of complex, enterprise-level sales cycles.
• Sales Experience: 2+ Years of SDR experience with calling into large accounts required, 2+ years of industry experience preferred.
• Enterprise Expertise: Expertise in working with large complex organizations and providing executive management support at the highest levels.
• Communication: Excellent interpersonal, communication, and presentation skills.
• Agility: Ability to multi-task in a fast-paced environment.
• Technical Proficiency: Strong skills on presentation products; Microsoft Word/Excel/Powerpoint or Google Suite Docs/Sheets/Slides.
• Education: High school diploma is required, Bachelor's degree is strongly preferred.
• Travel: Travel may be required.
Our Investment in Your Success:
We invest in high-performing individuals by providing the structure and opportunities for professional excellence.
Growth Through Exposure: Thrive in an environment where you are constantly exposed to and learn from our top sales executives. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Sales Executive or Sales Leadership.
High Earning Potential: Your proven hard work is directly rewarded with a highly competitive and generous compensation package.
Master Our Tech Stack: Utilize and receive training on advanced sales tools including Salesforce, Gong, and other Enterprise-focused enablement technologies.
Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Health and wellness benefits: Monthly wellness stipend, company-paid life and disability, and an employee assistance program.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, financial planning tools, and more.
EEO Statement: ServiceTitan is an equal opportunity employer and complies with the Fair Work Act 2009 (Cth) and all applicable anti-discrimination laws. We encourage applications from people of all backgrounds.
Privacy: Your personal information will be handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy.
Right to Work: Applicants must have the right to work in Australia.
Skills Required
- At least 2 years of Sales Development Representative experience calling into large accounts
- Understanding of complex, enterprise-level sales cycles
- Experience working with large, complex organizations and supporting executive management
- Excellent interpersonal, communication, and presentation skills
- Ability to multitask in a fast-paced environment
- Strong proficiency with Microsoft Word, Excel, PowerPoint, or Google Suite
- High school diploma
- At least 2 years of industry experience
- Bachelor's degree
- Right to work in Australia
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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