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The Role
Administer and optimize NetScout and enterprise observability platforms, perform Linux (RHEL/CentOS/Oracle Linux) administration and Bash automation, develop dashboards and KPIs, analyze network and application performance, produce executive reports, support migrations and incidents, and collaborate with operations, cybersecurity, and leadership to improve service reliability and observability.
Summary Generated by Built In
Type of Requisition:
RegularClearance Level Must Currently Possess:
Top SecretClearance Level Must Be Able to Obtain:
Top Secret/SCIPublic Trust/Other Required:
NoneJob Family:
IT Infrastructure and OperationsJob Qualifications:
Skills:
Executive Reporting, Network Performance, Performance Analytics, Performance Monitoring, Root Cause Analysis (RCA)Certifications:
NoneExperience:
5 + years of related experienceUS Citizenship Required:
YesJob Description:
Transform technology into opportunity as an Enterprise Performance Management Systems (EMS) Engineer with GDIT. In this role, you will support mission‑critical enterprise IT systems and contribute to the modernization of agency operations.At GDIT, our people make the difference. As an Enterprise Performance Management Systems Engineer, you will help ensure today’s operations remain secure while enabling a smarter tomorrow. We are seeking a highly motivated Enterprise Performance Engineer and NetScout Administrator to support the ETM‑NG program at the Pentagon. This position is responsible for administering, expanding, optimizing, and operating the NetScout performance monitoring platform across multiple security domains.The successful candidate will act as a trusted advisor to operations teams and government stakeholders by converting network performance data into actionable insights. Key responsibilities include dashboard development, service performance monitoring, KPI definition, executive reporting, troubleshooting complex performance issues, and supporting the continued deployment of enterprise observability capabilities.This role requires close collaboration with Network Operations, Service Management, Cybersecurity, and Government leadership to enhance visibility into network health, application performance, user experience, and mission‑critical services. Strong technical expertise and the ability to communicate clearly with non‑technical audiences are essential.HOW AN EMS ENGINEER WILL MAKE AN IMPACT
WHAT YOU’LL NEED TO SUCCEED (Required)Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.Clearance: Active Top-Secret.Certification(s): Active Security+ CE (or higher) at time of hire. Candidates should possess one or more networking, observability, monitoring, or service management certifications such as CCNA, CCNP, JNCIA, JNCIS, ITIL Foundation, Splunk, Dynatrace, ThousandEyes, SolarWinds, or equivalent industry certification.Experience: 5+ years of experience supporting enterprise monitoring, network operations, observability platforms, performance engineering, or enterprise network environments.Technical Requirements:
The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.- Administer, maintain, and optimize NetScout nGeniusONE, nGeniusPULSE, InfiniStream, and associated performance monitoring infrastructure.
- Provide day-to-day administration of Red Hat-based Linux distributions (CentOS, RHEL, Oracle Linux). Troubleshoot system-level issues, analyze OS logs, and monitor disk space, CPU, and memory utilization.
- Utilize Bash/Shell scripting to automate routine administrative tasks and system backups.
- Plan and execute server migrations and operating system upgrades. Assist in transitioning legacy enterprise systems from CentOS 7 to Oracle Linux 9 while ensuring minimal downtime.
- Perform pre-migration compatibility assessments on existing configurations, libraries, and application dependencies.
- Validate post-migration system integrity, user permissions, and service functionalities.
- Support deployment and expansion of enterprise monitoring capabilities across multiple network enclaves.
- Configure service monitors, service dashboards, alerting thresholds, and reporting capabilities.
- Ensure platform availability, data integrity, and monitor coverage of critical enterprise services.
- Develop operational dashboards and service health views supporting enterprise network operations.
- Establish and maintain Key Performance Indicators (KPIs), service level metrics, and performance baselines.
- Analyze network traffic patterns, latency, packet loss, retransmissions, application response times, and user experience metrics.
- Identify trends and proactively recommend improvements to increase service reliability and operational effectiveness.
- Produce daily, weekly, and monthly service performance reports for Government leadership.
- Translate complex technical findings into concise operational impacts, risks, and recommendations.
- Participate in customer briefings and performance review meetings.
- Own and continuously improve recurring operational performance briefings, including dashboard interpretation, trend narratives, and mission impact summaries.
- Utilize NetScout packet level and service level data to investigate performance degradations and service disruptions.
- Collaborate with Network Operations, Systems Administration, Cybersecurity, and Service Desk teams during incident response activities.
- Provide data driven recommendations for problem resolution and service restoration.
- Correlate NetScout findings with ServiceNow incidents, problems, and changes to improve event context, escalation quality, and service restoration outcomes.
WHAT YOU’LL NEED TO SUCCEED (Required)Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.Clearance: Active Top-Secret.Certification(s): Active Security+ CE (or higher) at time of hire. Candidates should possess one or more networking, observability, monitoring, or service management certifications such as CCNA, CCNP, JNCIA, JNCIS, ITIL Foundation, Splunk, Dynatrace, ThousandEyes, SolarWinds, or equivalent industry certification.Experience: 5+ years of experience supporting enterprise monitoring, network operations, observability platforms, performance engineering, or enterprise network environments.Technical Requirements:
- Experience administering NetScout nGeniusONE and InfiniStream solutions is highly desired but not required.
- Experience supporting enterprise observability, application performance monitoring, or network monitoring platforms will be considered.
- Strong background in network performance monitoring, enterprise observability, service assurance, or operational analytics.
- Enterprise with Monitoring & Observability Platforms, Networking Technologies, Performance Analysis, Reporting & Visualization, and Automation & Integration.
- Candidates should possess experience with one or more of the following:
- Experience with Enterprise Monitoring & Observability Platforms such as NetScout nGeniusONE, NetScout InfiniStream, InfoVista, Splunk, ThousandEyes, Dynatrace, AppDynamics, or SolarWinds.
- Performance Analysis experience utilizing Network latency analysis, Application performance monitoring, Traffic flow analysis, Capacity planning, Service performance baselining, and Trend analysis.
- Experience with Reporting & Visualization tools such as Power BI, Tableau, Excel Analytics.
- Growth: AI-powered career tool that identifies career steps and learning opportunities.
- Support: An internal mobility team focused on helping you achieve your career goals.
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
- Community: Award-winning culture of innovation and a military-friendly workplace.
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA VA ArlingtonAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransSkills Required
- Bachelor's degree or equivalent (4 years experience may substitute)
- Active Top-Secret clearance at time of hire
- Must be US citizen
- Active Security+ CE (or higher) at time of hire
- 5+ years supporting enterprise monitoring, network operations, observability, or performance engineering
- Day-to-day administration of Red Hat-based Linux distributions (CentOS, RHEL, Oracle Linux)
- Bash/Shell scripting for automation and system tasks
- Experience developing dashboards, executive reporting, and KPIs (Power BI, Tableau, Excel)
- Experience with enterprise monitoring and observability platforms (Splunk, ThousandEyes, Dynatrace, AppDynamics, SolarWinds, InfoVista)
- Experience administering NetScout nGeniusONE/nGeniusPULSE/InfiniStream
- Networking, observability, monitoring, or service management certifications (CCNA, CCNP, JNCIA, JNCIS, ITIL Foundation)
General Dynamics Information Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.
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Affordable Benefits — Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
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Healthcare Strength — Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
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Retirement Support — A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.
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The Company
What We Do
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
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