C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
OverviewSummary
The Enterprise Architect serves as a senior technical leader and trusted advisor, responsible for aligning enterprise technology strategies with business objectives. This role partners closely with customers, business leaders, and internal teams to design scalable, secure, and innovative architectures that drive transformation, improve operational efficiency, and deliver measurable business value.
Leveraging deep expertise in Collaboration, CX, Enterprise Networking, Data Center, Cybersecurity, Infrastructure, and Artificial Intelligence (AI) concepts, the Enterprise Architect develops forward-looking technology strategies and solution designs that address complex business challenges. This includes identifying opportunities where intelligent automation, analytics, and emerging technologies can enhance decision-making, optimize operations, and improve customer and employee experiences.
The ideal candidate would be located in the western part of the United States, Albuquerque, New Mexico and Austin, Tx.
#LI-JM1
ResponsibilitiesEssential Functions
- Develops and advises on enterprise architecture models
- Aligns technology initiatives with business objectives/experiences
- Advises on technology trends and innovations
- Validates solution discovery requirements and aligns them to customer outcomes/experience
- Presents C1’s entire portfolio and C1 (ConvergeOne) “Human Experience” story
- Collaborates closely with key customers and maintains key technical relationships with customers
- Collaborates closely with Account Executives, forming synergistic partnerships that ensures a unified approach to customer needs, from solution crafting to account management
- Leads technical teams (Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers and Managed Services engineers)
- Oversees and responsible for the whole sales cycle, serving deals from discovery through project execution and supporting adoption in partnership with Services, PM and Lifecycle teams
- Acts as the main orchestrator behind any major deal, ensuring that all elements of the deal from initial customer requirements to final implementation plans are seamlessly integrated
- Interacts directly with key customers, virtually and preferably in-person, to build relationships, lead projects (pre-Sales, Post-sales, and Managed Services) and ensure C1 success
- Maintains ongoing engagement with customers who consume managed services, ensuring that their evolving needs are consistently met and that our solution continues to align with their long-term objectives
- Remains connected to assigned customers, including between projects
Additional Specific Duties and Responsibilities
Accustomed to working in virtual office environment
QualificationsRequired Qualifications
- Extensive experience in enterprise-level projects
- Strong strategic thinking and leadership skills
- Ability to relate to customers’ needs and showing understanding and insight
- Ability to function as trusted advisor and build long-lasting trustworthy relationships with customers
- Demonstrates comprehensive technical abilities across various domains and across numerous services models (pre-sales, Delivery and Managed)
- Deep understanding of enterprise architecture frameworks, cloud computing, Collaboration, and Infrastructure design
- Ability to work independently with minimal direction providing accurate solution architecture for clients
- Ability to communicate with all levels, including executive levels, with customers and partners, and bridge the gap between business users and information technology
- Excellent written and verbal communication and presentation skills to convey complex technical details in a manner understandable to non-technical stakeholders; excellent relationship and collaborations skills
- Competency in negotiating with vendors, team members, and stakeholders to reach optimal outcomes
- Ability to adapt to new challenges and technologies; staying updated with industry trends
- Ability in prioritizing tasks and projects to meet deadlines without compromising quality
- Ability to identify and assess technical risks and create mitigation strategies
- Ability to mentor, guide, and manage technical teams, ensuring that projects are executed efficiently
- Certifications or equivalent experience in area of focus
- Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio, and SharePoint
C1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
* RX Home Delivery
* HSA with Employer Contribution* In-vitro Fertility (treatment coverage)* Dental* Vision (2 plans: 12-month and 24-month frames allowance)* FSA Plans (Healthcare, Dependent Care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid Life Insurance* Employer-paid Short + Term Disability* Long Term Disability (2 plans: Employer-paid or optional Self-paid)
* Paid Parental Leave (4 weeks at 100%)* Employee Assistance Plan* Voluntary Life Insurance for team member, spouse and child
* Voluntary Accidental Death for team member and spouse* Legal/ID Theft Plans* TeleHealth * Wellness via Omada Health (healthy living solution)* Travel Assistance* Business Travel Accident Coverage
* Medical for foreign travel coverage
* Employer-paid Pet Telehealth* Accident Insurance* Critical Illness Insurance* Hospital Indemnity Insurance* Volunteer Time Off
* 10 Holidays
* Summer Sizzle
* On Demand Pay (Daily Pay)
Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster)
Pay Range
$125,000 - $200,000
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.E-Verify: E-Verify
Right to Work: Right to Work Poster
Skills Required
- Extensive experience in enterprise-level projects
- Strong strategic thinking and leadership skills
- Ability to understand customer needs and provide insight
- Ability to serve as a trusted advisor and build long-term customer relationships
- Comprehensive technical abilities across multiple technology domains and service models
- Deep understanding of enterprise architecture frameworks, cloud computing, collaboration, and infrastructure design
- Ability to work independently and provide accurate solution architecture
- Ability to communicate with executives, customers, partners, business users, and IT stakeholders
- Excellent written, verbal communication, presentation, relationship-building, and collaboration skills
- Competency negotiating with vendors, team members, and stakeholders
- Ability to adapt to new challenges and stay current with industry trends
- Ability to prioritize tasks and projects while meeting deadlines
- Ability to identify technical risks and develop mitigation strategies
- Ability to mentor, guide, and manage technical teams
- Certifications or equivalent experience in the relevant area of focus
- Proficiency with Microsoft Office, Outlook, Word, Excel, PowerPoint, Visio, and SharePoint
ConvergeOne Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConvergeOne and has not been reviewed or approved by ConvergeOne.
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Healthcare Strength — Healthcare coverage appears comprehensive, with multiple medical options plus dental/vision, telehealth, and wellness programs like Omada and advocacy services. Employer-paid life and disability coverage is also described as part of the core package.
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Leave & Time Off Breadth — Time off is positioned as solid, including a first-year PTO baseline plus paid holidays and additional leave categories like bereavement, jury duty, volunteer time, and military leave. The structure reads as broadly comparable to a conventional U.S. benefits package with a few added extras.
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Retirement Support — A defined 401(k) match formula is described clearly (a partial match up to a contribution cap), providing a predictable employer contribution for those who contribute enough to capture it. The presence of a match and a standard vesting structure supports retirement planning even if it is not described as best-in-class.
ConvergeOne Insights
What We Do
ConvergeOne is a proven, services-led cloud and applications solution provider that utilizes its intellectual property and unique methodologies to create value for customers and develop progressive solutions that connect people with purpose. Over 14,000 enterprise and mid-market customers trust ConvergeOne to achieve their business outcomes with cloud, collaboration, enterprise networking, data center and cybersecurity solutions. Our investments in cloud infrastructure and professional and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies. Our 2021 NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness and expertise. ConvergeOne has partnerships with more than 300 global industry leaders, including Dell Technologies, AWS, Avaya, Cisco, IBM, Genesys, and Microsoft to customize specific business outcomes. We deliver solutions with a total lifecycle approach, including strategy, design and implementation with professional, managed and support services. ConvergeOne holds more than 5,600 technical certifications across hundreds of engineers throughout North America, including three Customer Success Centers. OUR COMMITMENT TO DIVERSITY + INCLUSION We believe that diversity of thought, perspective and background are key ingredients to personal fulfillment and business success. At ConvergeOne, we are committed to building a workforce that represents the world in which we live, and understand that only then will we reach our highest level of achievement as an organization. We recognize that we will achieve greater success by providing team members with an environment that respects the dignity of every individual, fosters trust, and allows every team member the ability to nurture their talent as individuals and as part of a collaborative team.
