Enterprise Applications Analyst - Charlotte Metro, NC

Focused on the electrical, network infrastructure and HVAC markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!
 

We are looking for a detail-oriented and experienced Enterprise Applications Analyst to join our IT team in Huntersville, NC (Charlotte Metro). The ideal candidate will be responsible for managing and optimizing our enterprise applications to support business processes and improve efficiency. This role involves collaborating with stakeholders to gather requirements, implementing solutions, and ensuring optimal performance of enterprise systems to support business objectives. The ideal candidate possesses strong technical, analytical, and communication skills, and has experience working with a variety of enterprise software platforms.
 

Key Responsibilities:

· Analyze business requirements and translate them into technical specifications for enterprise applications Including NetSuite and Softeon as well as future CRM, EDI and other platforms.

· Implement, configure, and maintain enterprise applications to ensure they meet business needs.

· Monitor application performance and troubleshoot issues to ensure optimal functionality.

· Collaborate with stakeholders to identify opportunities for process improvements and system enhancements.

· Provide technical support and training to end-users on enterprise applications.

· Develop and maintain documentation for application configurations, processes, and procedures.

· Ensure data integrity and security within enterprise applications.

· Stay updated with the latest trends and best practices in enterprise application management.

· Lead or assist in the deployment of new enterprise applications and upgrades to existing systems.

· Collaborate with IT teams and vendors to integrate enterprise applications with other systems, ensuring seamless data flow and interoperability.

· Provide technical support and troubleshooting assistance to end-users.

· Develop and deliver training materials to ensure users can effectively utilize enterprise applications.

· Create and maintain detailed documentation, including system configurations, processes, and user guides.

· Liaise between business units and technical teams to ensure alignment of enterprise systems with organizational goals.
 

Qualifications:

· Bachelor's degree in information technology, Computer Science, or a related field and/or relevant experience.

· 5 plus years of experience in manufacturing/distribution environment.

· Proven experience as an Enterprise Applications Analyst or similar role.

· Strong knowledge of enterprise application systems and software.

· Experience with ERP, CRM, and other enterprise applications.

· Excellent analytical and problem-solving skills.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.
 

Preferred Skills:

· Strong knowledge of cloud-based enterprise applications including ERP, WMS, EDI, CRM (e.g., SAP, Oracle, Microsoft Dynamics), CRM (e.g., Salesforce)

· Experience with NetSuite ERP and Softeon WMS is a plus.

· Solid Understanding of business processes, workflows etc.

· Excellent analytical, problem-solving, and communication skills.

· Attention to detail and a proactive approach to problem-solving.

· Ability to work collaboratively in a cross-functional team environment.

· Strong organizational skills and the ability to manage multiple tasks and priorities.

· Adaptability to changing business needs and technology trends.
 

Benefits:

· Competitive salary and benefits package.

· Opportunities for professional development and growth.

· Collaborative and supportive work environment