Enterprise AI Tools Associate

Company Overview 

Founded in 2019, Apex Service Partners, LLC (“Apex” or the “Company”) is the industry and nationwide leader in residential home services. Apex focuses on serving the HVAC, plumbing, and electrical needs of homeowners in over forty states across the country. Apex has grown to +100 locations with +11,000 team members and +$2.5 billion in annual revenue. 

The company is the largest competitor in this fragmented industry consisting of small founder-owned businesses. The Company has a dual strategy of growing via high-frequency acquisitions (over 225 closed by the Company to date) and aggressive organic growth initiatives, including sophisticated marketing, differentiated talent acquisition and green-fielding new trades and locations. From the onset, the Company’s leaders have focused on building out a robust internal infrastructure to ensure scalability and better win in local markets around the country with the strongest brands and tactics. The team at “Partner Services”, the centralized support team for the Company, comprises nearly 100 hard-working, collegial team members who are focused on the success of operations across the country. The Company recently received a new round of equity investment totaling $3.4B and recently closed a debt refinancing in excess of $3.0B. 

Job Description – Enterprise AI Tools Associate

Mission of the Role: 

The Enterprise AI Tools Associate will help maximize the value of Apex's enterprise AI investments by managing AI platform adoption, license allocation, token consumption, spend optimization, and business reporting across tools such as Claude, Microsoft Copilot, ChatGPT Enterprise, and Google Gemini.

Reporting to the CIO, this role serves as the bridge between business stakeholders, Finance, HR, and IT to ensure AI tools are cost-effective, well-governed, and delivering measurable business value across the organization.

• Manage AI licenses, user access, seat allocation, and token usage across enterprise AI platforms.
• Monitor spending, track budgets, and provide usage, adoption, and ROI reporting to leadership.
• Partner with department leaders to allocate AI resources and recommend appropriate licensing levels.
• Develop dashboards and insights related to AI utilization, productivity, and cost optimization.
• Coordinate user onboarding, training, and adoption initiatives.
• Evaluate new AI tools and capabilities and provide recommendations to leadership.
• Serve as the primary point of contact for AI vendors and support contract, renewal, and usage discussions.
• Partner with IT and Security teams to support AI governance, compliance, and responsible AI usage practices.

• Bachelor's degree in Business, Finance, Information Systems, Analytics, or a related field.
• 3+ years of experience in business analysis, technology operations, software asset management, SaaS administration, or a related role.
• Strong analytical and reporting skills with experience using Excel, Power BI, Tableau, or similar tools.
• Experience managing software licenses, budgets, subscriptions, or technology programs preferred.
• Familiarity with enterprise AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini is preferred.
• Excellent communication, organization, and stakeholder management skills.

• Data-driven, financially minded, and naturally curious about AI.
• Skilled at balancing business needs, user adoption, and cost management.
• Comfortable working with leaders across Finance, HR, IT, and Operations.
• Able to translate technology capabilities into practical business value.
• Organized, collaborative, and focused on driving measurable outcomes from AI investments.

Other: 

Location: Dallas, TX or Tampa, FL (Apex headquarters) 

Reports to: Chief Information Officer (CIO) 

Office expectation: 4 days in office / 1 day remote (Wednesday) 

Compensation: Competitive 

Other Benefits: medical, dental, and vision coverage, competitive PTO, sick days, and holidays, 401k matching